*No Price Matching*
ORDERING BEST PRACTICES
• First Name, Last Name (should not be inclusive of your address)
• When emailing customer support always use either the original order email and/or reference the order number.
• Shipping/Fulfillment time is based on business days
• Unless customer support has stated 24 hour support - please allow time for response. If you must send multiple emails before receiving a response please always reply on the same thread to avoid confusion and further delays.
• Cannot hold a shipment for future order
• Placing orders from China may result in CC issues. Also if customer support does not state 24 hour support - do not expect or repeatedly email.
•Please research and confirm your bed size before placing your mattress order to avoid cancellations & returns