[已过期]Dealmoon Salesforce Administrator 职位招募！

Salesforce Administrator

Responsibilities：

• Driving the innovative use of Salesforce/FinancialForce as a productivity tool and business platform.
• Performing day-to-day administrative tasks, such as customizing and implementing profiles, roles, security settings, rules, dashboards, reports, etc.
• Interfacing with end users to understand feature requirements and/or address support issues; working collaboratively with Finance, Product Management, Salesforce admins and Salesforce developers on more complex requests and issues.
• Maintaining and enhancing visual layouts, clicklinks, integrations, workflow rules and business logic to enhance business processes and improve user experience.
• Creating documentation, maintaining standardization and proactively seeking ways to continuously improve processes & procedures.
• Developing, launching and managing in-depth dashboards and reports for all team functions at both management and individual levels.
• Remaining current on FinancialForce/salesforce best practices and technologies and advising on these practices for salesforce-based solutions.
• Resolving issues with FinancialForce and related applications.

   

  Working with salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform.
• Communicating system changes to management team in advance, manage new releases and system changes and efficiently rolling out new features without interruption to the user.
• Maintaining System, Security and Integrity - design, create and maintain multiple user setup, roles, profiles and hierarchies; grant/remove and maintain user licenses; maintain security including sharing rules and security levels; map hierarchies and reassign records in response to personnel changes.
• Monitoring application storage usage and archiving data as needed.

   

  Serving as a subject matter expert (SME) for Salesforce/FinancialForce and Force.com applications.
• Developing and delivering training sessions for existing or new users/groups on an ongoing basis; creating and updating training materials.

Qualifications：

• 3+ years' Salesforce.com administration experience overall; exposure to FinancialForce is preferred.
• English and Mandarin Bilingual (Preferred)
• Knowledge of core financial areas (e.g. AP, AR, GL, FA), with the ability to transform business objectives and functional requirements into technical solutions.
• Proven experience documenting and analyzing processes, procedures, and/or policies. +
• Capable of managing the migration of change sets from development and testing sandboxes into the production instance
• Advanced Microsoft Excel skills along with excellent Word, Visio and PowerPoint skills.
• Excellent verbal and written communication skills; ability to communicate effectively with individuals at different levels and cultural backgrounds within the organization
• Bachelor's degree in Finance, Accounting or related field is preferred.