Charles & Keith New Bags Launch
- Charles & Keith new bags just dropped.
- Back-to-school upgrade: student discount takes 15% off all full-price items.
- Free US shipping on orders over $125.
- Buy >>
New User Benefits
Subscribe to our newsletter and enjoy a 10% discount on your first order.
tariff
The merchant is responsible for all customs duties on orders shipped to the United States. In the event of a return, the user is required to cover the customs duties. (Detailed Policy)
Package lost
If the package status shows as delivered but you have not actually received it, you can contact Charles & Keith customer service at customers@charleskeith.com for assistance in investigating the matter. (Detailed Policy)
Shipment
For items labeled as "Preorder," shipping will be delayed, and the estimated shipping time is subject to the product page.
Returns & Refunds
Returns are accepted within 30 days of placing an order, with a return shipping fee of $8.5. To initiate a return, please log in to your official website account or guest account and apply for a return. After receiving the return confirmation number, add it to the return/exchange form and include it in the package. Once the return is approved, it generally takes 21 days for the refund to be processed. (Detailed Return Policy) Return Address: Charles & Keith – RMA 117 Interstate Blvd, Dock 1 Monroe, NJ, 08831, USATip: The items below are priced with the 15% off discount applied, for reference only.