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问大家
: How many pounds of American ginseng can I bring back to China now? Will it be confiscated by customs? 请问现在回中国可以带多少磅花旗参？过海关会不会被没收？
: Generally, up to five pounds of American ginseng, worth no more than 5,000 RMB, checked in as luggage, should pass through customs without issues. 一般来说，五磅以内的花旗参，五千人民币以内，放托运，一般来说是可以顺利过海关的
回复 @許氏参业集团官方客服 : Okay, thank you. 好的 谢谢
: Does the shipment come with a CITES certificate? 发货带cites证书吗
: We won't send a CITES certificate. You need to purchase one, and it takes about a month to arrive. Generally speaking, for American ginseng under 5 pounds and 5,000 RMB, if you put it in checked luggage and bring the receipt, you typically won't have any issues at customs. 不会发cites证书哦，cites证书要买的，需要一个月才会到。一般来说，五磅以内的花旗参，五千人民币以内，放托运，带上收据，一般来说可以顺利过关
: What's the difference between "short branch medium size" and "round short medium size"? 短支中号和圆短中号有什么区别？
: It's just a matter of shape; round and short pieces are more circular. 就是形状不同，圆短比较圆
: Is it actually okay to bring this back to China? Will it get confiscated?![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
请问到底可以带回国吗？会被没收吗![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
: Generally, up to five pounds of American ginseng, under 5,000 RMB, checked in with a receipt, usually can go through customs without issue. 一般来讲，五磅以内的花旗参，五千人民币以内，放托运，带上收据，一般可以顺利过关
: If an order is placed in the US, how many days does ground shipping within the US take to arrive? 美国下单，美国内寄ground shipping几天到？
: Around three to seven days. 三到七天左右
: For daily health maintenance, should I buy American ginseng tea or American ginseng slices? 日常养生喝应该买花旗参茶还是花旗参片呢？
: Either is fine. 都可以的
最新评论 50
: Hello, I just placed an order today. Since my family member might be returning to China in about a week, could you please expedite the shipping? Thank you so much!!! 你好，今天刚下单，因为家人可能一个星期以后就要带回国，可以帮忙快点发货吗？万分感谢！！！
: How many pounds of American ginseng can I bring back to China now? Will it be confiscated by customs? 请问现在回中国可以带多少磅花旗参？过海关会不会被没收？
: Generally, up to five pounds of American ginseng, worth no more than 5,000 RMB, checked in as luggage, should pass through customs without issues. 一般来说，五磅以内的花旗参，五千人民币以内，放托运，一般来说是可以顺利过海关的
回复 @許氏参业集团官方客服 : Okay, thank you. 好的 谢谢
: The red ginseng slices I received last week are all crumbs [sweating] 我上周收到的红参片怎么都是碎渣![[流汗]](/assets/emoji/comment-emoji/dm_liuhan@2x.png?v=1)
: Sorry for the inconvenience. Could you please provide your order number? The Huaxia red ginseng slices are not standard size slices. They are cuts from whole roots. One root is cut into slices with two ends being thinner and the middle thicker, so the slices vary in size. 非常不好意识，请问您的订单号是多少呢？花期红参片不是规格片，是原枝片是几根参切成片的，一根参两段比较细中间比较粗，所以切出来的片有大有小
回复 @許氏参业集团官方客服 : Also, the displayed picture didn't indicate that it's mixed size. 而且上面显示的图片没有写明是mixed size
: Does the shipment come with a CITES certificate? 发货带cites证书吗
: We won't send a CITES certificate. You need to purchase one, and it takes about a month to arrive. Generally speaking, for American ginseng under 5 pounds and 5,000 RMB, if you put it in checked luggage and bring the receipt, you typically won't have any issues at customs. 不会发cites证书哦，cites证书要买的，需要一个月才会到。一般来说，五磅以内的花旗参，五千人民币以内，放托运，带上收据，一般来说可以顺利过关
: Why does the price go up to $160 when I click into the short branch medium size? Wasn't it $141? 短枝中号的点进去怎么变160了，不是141吗？
: $160 is probably the price before using the promo code, right? 160是还没用code的价吧
: Entering HDM88 will change to 141. 输入HDM88会变成141
: What's the difference between "short branch medium size" and "round short medium size"? 短支中号和圆短中号有什么区别？
: It's just a matter of shape; round and short pieces are more circular. 就是形状不同，圆短比较圆
: Is it actually okay to bring this back to China? Will it get confiscated?![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
请问到底可以带回国吗？会被没收吗![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
: Generally, up to five pounds of American ginseng, under 5,000 RMB, checked in with a receipt, usually can go through customs without issue. 一般来讲，五磅以内的花旗参，五千人民币以内，放托运，带上收据，一般可以顺利过关
: Hello, could you help arrange for faster shipping? I need to take it back to China soon and it's quite urgent. Thank you! 你好，可以帮忙安排快点发货吗，马上要带回国比较急，多谢了
: May I have your order number? 请问您订单号是多少？
: American ginseng mixed medium and small slices have gotten so much more expensive... Last year it was less than $80 for buy two get one free... 花旗参中小混片贵了好多…去年不到八十刀买二送一…
: Dear, we've raised the price. 亲，我们涨价了
: If an order is placed in the US, how many days does ground shipping within the US take to arrive? 美国下单，美国内寄ground shipping几天到？
: Around three to seven days. 三到七天左右
: If purchased in Mainland China, can it be shipped? 在国内买了 能邮寄到吗
: Yes, if the order is placed successfully. 下单成功就可以
: Global purchase, then shipped from China, could it be fake? 全球购 然后中国发货de 会假吗
回复 @許氏参业集团官方客服 : Also, I want to ask, why is the surface of your American ginseng very dark? And when cut open, the inside is also very dark. What's going on? It's a bit too dark. 还有我想问 为什么你们的花旗参表面很黑 切开里面也很黑 是怎么回事 太黑了点
回复 @許氏参业集团官方客服 : Also, I want to ask why the surface of your American ginseng is very dark, and when cut open, the inside is also very dark. What's going on? 还有我想问你们的花旗参为什么表面很黑 切开了 里面也很黑 是怎么一回事
: That's strange, why can't I use the discount code? 奇怪，怎么折扣码不可以用呀
回复 @匿名用户 : You were right, I just needed to enter it in the gift card code line. Thank you. 你说对了，我写在礼品卡码那一行就可以，谢谢你
: Also, the price for these American ginseng small-to-medium mixed slices doesn't seem right, does it? How did it go up to over a thousand? 另外，这个花旗参中小混合片价格不对吧，怎么上千了？
: The price for the small-to-medium mixed slices has been changed now. 中小混合片现在价格改过了
: For daily health maintenance, should I buy American ginseng tea or American ginseng slices? 日常养生喝应该买花旗参茶还是花旗参片呢？
: Either is fine. 都可以的
: I bought the short-branch medium size, buy-three-get-one-free offer, but they sent 2 short-branch medium size and 2 round, short, small-to-medium size? 买了短枝中号三送一，结果寄来2个短枝中号2个圆短中小？
: Please call 8008261577. 麻烦您打电话联系8008261577
: If you call me, I can resend it to you. 您打电话给我我可以给您重寄
: I purchased the buy-three-get-one-free offer for the medium size. They sent 2 boxes of medium size and 2 boxes of small-to-medium size. 我购买了中号的三送一。寄过来2盒中号2盒中小
: They sent you the wrong items, sis. I think you should contact customer service to have them re-send it for you. 给寄错了啊姐妹，感觉应该找客服给你重新弄
: Okay? 好吗
:![[比心]](/assets/emoji/comment-emoji/dm_bixin@2x.png?v=1)
![[比心]](/assets/emoji/comment-emoji/dm_bixin@2x.png?v=1)