[Expired]Fresh sitewide Sale
15% Off+GWP
- Fresh offers 15% Off sitewide, via coupon code FRESH15.
- Receive free 2-day shipping on all orders.(Ends 7/16)
- Receive a free Kombucha Essence (2ml), Rose Serum (2ml), Black Tea Face Cream (2ml), Soy Face Cleanser (2ml) when you spend $90+.(Ends 7/16)
- Plus, receive 2 more gifts of Crème Ancienne Soft Cream (7ml) & Ancienne Honey Mask (15ml) when you spend $125+.(Ends 7/16)
- Free shipping on orders over $50.
- product group
- Hot Pick
问大家
: Is the coconut moisturizing lip balm any good? 椰子保湿唇膏好用么？
回复 @温野菜菜子wwy : Better not use during cheilitis flare-ups - try Vaseline instead. If it's healed and you're not allergic to any ingredients, it should be fine. 唇炎发作期最好不要，可以涂点凡士林，如果已经好了，不是因为唇膏里的某些成分过敏的话应该没问题。
回复 @手上的狗尾巴草摇啊摇 : Okay thanks! There shouldn't be any allergenic ingredients in this, right? 好的谢谢啦，这个里面应该没什么致敏的成分吧
: Is Black Tea Essence Water suitable for combination-oily skin in summer? 红茶精粹水混油皮夏天用合适吗？
回复 @好丽友不友 : Haha, alright. When it gets hot, I skip moisturizer during the day—I just use essence and toner and call it good. But I still want my toner to be super light and non-sticky![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
哈哈哈，好，天一热白天都不涂面霜了，精华水乳完事，水还想要非常清爽不会粘粘的那种![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
回复 @你看我想理你吗 : Thank you~ I tried my friend's, and for combination oily skin in summer, it's still a bit too much. Planning to reconsider in autumn or winter. 谢谢~用了一下朋友的，混油夏天还是有点扛不住，准备秋冬再考虑
: Is the Citrus Bath Set one body wash and one body lotion? Is it refreshing to use in summer? 柑橘沐浴套装是一个沐浴露一个身体乳？夏天用着清爽吗？
回复 @小板板 : I'll buy it to try. In summer, if I don't use body lotion, my skin feels a bit dry, and I don't want to choose something too heavy. This one should be fine![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
买了试试 夏天不用身体乳感觉有一点干，又不想选太厚重的 这个应该问题不大了![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
回复 @小板板 : Haha, a bit tempted![[种草]](/assets/emoji/comment-emoji/dm_zhongcao@2x.png?v=1)
Is the body lotion a runny type of lotion? 哈哈哈 有点种草![[种草]](/assets/emoji/comment-emoji/dm_zhongcao@2x.png?v=1)
身体乳是那种有流动性的乳液不
: Is Fresh lip balm magnetic? What's the texture of the casing like? fresh唇膏是磁吸的嘛 外壳质感如何？
: It twists open. The casing feels like iron, but the product melts easily in summer![[狗头]](/assets/emoji/comment-emoji/dm_goutou@2x.png?v=1)
旋转拧开的 外壳就是铁的感觉 但是膏体夏天很容易软的![[狗头]](/assets/emoji/comment-emoji/dm_goutou@2x.png?v=1)
回复 @你看我想理你吗 : It melted before I even got to use it![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
还没等用呢，就化了![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
: How's the absorption of the Black Tea Cream? I want to buy it for a friend with dry skin. 红茶面霜吸收咋样？想买来给干皮的朋友
: Average 一般
回复 @carriefyy : Okay, I want to buy something that absorbs well and is more moisturizing. Do you have any recommendations, sis?![[种草]](/assets/emoji/comment-emoji/dm_zhongcao@2x.png?v=1)
好吧 想买个吸收好滋润一点的 姐妹有推荐吗![[种草]](/assets/emoji/comment-emoji/dm_zhongcao@2x.png?v=1)
: Do they offer free return shipping, or do we have to pay for it ourselves? 他家退货包邮吗，还是运费要自己出啊
: They offer free returns for defective products (need to contact CS), but you pay shipping for regular returns. You can return in-store for free if there's a nearby location. 要是东西有问题的话可以给免费退的，得找客服说，要是没问题就得自己掏运费了，附近有店可以拿店里去免费退喽
: Is this price good? Is there a time when the mask is half-price? 这价格好吗？有没有面膜半价的时候哇
: 15% off is already pretty good, I don't remember them ever having half-price sales 85折已经很不错啦，我不记得她家有半价的时候哇
: Is the Volcanic Tea Essence any good? 火山茶精华好用吗？
: If you want something to stabilize, you can go for it. 想维稳的话可以入
: Is Crème Ancienne suitable for 40+ year olds, with combination-dry and slightly sensitive skin? 古源面霜适合 40+么，皮肤混干还有点敏感
: Crème Ancienne is claimed to be suitable for all skin types, but my personal experience is that it's more suitable for dry and sensitive skin, and its repairing efficacy is very strong. 古源面霜号称适用于所有肤质，不过个人使用体会感觉更适合干敏皮，修护功效很强大
: When will it be half price? 什么时候能半价
: Half-price sales are not very frequent; last year it was half price on Black Friday. 半价的次数可是不多啊，去年黑五是半价来着
最新评论 58
: EXPIRED CODE. EXPIRED CODE.
: Do they offer free return shipping, or do we have to pay for it ourselves? 他家退货包邮吗，还是运费要自己出啊
: They offer free returns for defective products (need to contact CS), but you pay shipping for regular returns. You can return in-store for free if there's a nearby location. 要是东西有问题的话可以给免费退的，得找客服说，要是没问题就得自己掏运费了，附近有店可以拿店里去免费退喽
: Is the coconut moisturizing lip balm any good? 椰子保湿唇膏好用么？
回复 @匿名用户 : Better not use during cheilitis flare-ups - try Vaseline instead. If it's healed and you're not allergic to any ingredients, it should be fine. 唇炎发作期最好不要，可以涂点凡士林，如果已经好了，不是因为唇膏里的某些成分过敏的话应该没问题。
回复 @手上的狗尾巴草摇啊摇 : Okay thanks! There shouldn't be any allergenic ingredients in this, right? 好的谢谢啦，这个里面应该没什么致敏的成分吧
: The rose set was only $41 before, how can they justify this price? 之前玫瑰套装才41刀，怎么下得去手
: What kind of upgrade is this? 这算哪门子升级啊
: Don't you think it's expensive? 你们不觉得贵吗？
: Is this price good? Is there a time when the mask is half-price? 这价格好吗？有没有面膜半价的时候哇
: 15% off is already pretty good, I don't remember them ever having half-price sales 85折已经很不错啦，我不记得她家有半价的时候哇
: Really nice![[赞]](/assets/emoji/comment-emoji/dm_zan@2x.png?v=1)
真不错![[赞]](/assets/emoji/comment-emoji/dm_zan@2x.png?v=1)
: Is the Volcanic Tea Essence any good? 火山茶精华好用吗？
: If you want something to stabilize, you can go for it. 想维稳的话可以入
: How is the Volcanic Tea Essence priced at 68? 火山茶精华68怎么算的！
: It seems to be the 30ml bottle. 貌似是30ml的
回复 @人送外号小旋风 : It was originally priced at 50ml, but it has been corrected now. 开始是50ml的标价，现在改过来了
: Hi, I placed two orders but forgot to use the 15 off code—can I get a price adjustment for the difference? 你好 买了两单但是忘了放15off code这个能退差价么？
: You might want to ask the website's customer service. Different websites have different regulations. 这个可能要问网站的客服吧，不同网站不一样的规定
: I bought the big bottle of the Black Tea mask and got a mini as a freebie—pretty good deal overall. 买了红茶面膜大瓶装送了只小瓶的、算起来还不错
: The lip balm is really soft, so I worry it might melt in the summer. 唇膏很软，夏天怕化
: Some people online even keep it in the fridge. 看网上有人还放在冰箱里
: There’s something wrong with their website. I tried placing an order for three days straight, switched browsers, and still couldn’t get it to work. 网站有问题，连续三天试图下单，换了不同浏览器，都不行
: The website experience is terrible. After placing an order, you can't do anything with it—no modifications whatsoever. It pulled an address from one of my PayPal cards that I didn't even use for payment (no idea how!), and there was no address confirmation step before completing the order. I realized the address was wrong and immediately emailed customer service, but got no response. Then I called, and the rep said they got my email and would fix it. Almost a whole day passed and my account still showed the wrong address, so I sent another follow-up email. In the end, today I saw the shipping label was created for the incorrect address! Has anyone actually been able to reach their customer service? Their site says you can call on weekends, but I just can't get through. If possible, I want to just cancel my order—I don't want it anymore. The experience was so bad, I've never seen anything like this. 网站体验非常差。下单以后根本不能对订单进行任何操作，它读取了我paypal某一张非支付卡的地址（搞不懂！），也没有地址确认环节就下单成功了。我发现地址错了，马上发了客服邮件，没回复我，我又电话联系了客服，客服说收到我的邮件了，会给我改的。快一天过去，网站还是老地址，我又写了个邮件追加。结果，今天看到shipping label还是发去了错误地址！你们能联系到客服吗？他们官网有个电话是周六日可以打的，但是完全打不通。如果可以，我想要直接取消订单，不要了。体验太糟糕了，真没见过这样的。
: I don't think they even have customer service![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
They always leave you on read and never reply.
我觉得他们家没有客服![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
永远的已读不回
: I just deleted my previous comment and reposted it, but it looks like that also deleted a reply from a friend who had just responded. I only noticed when I saw the notification—sorry about that 🥹 刚才我删了前一条重发，好像连带着把一个朋友刚刚发的回复也删了，看消息提醒才看到，不好意思🥹
: Love using the Black Tea series the most. 最愛用紅茶系列
: Is Black Tea Essence Water suitable for combination-oily skin in summer? 红茶精粹水混油皮夏天用合适吗？
回复 @手上的狗尾巴草摇啊摇 : The Black Tea Essence is still a bit sticky, not the refreshing type, but it's okay![[吃瓜]](/assets/emoji/comment-emoji/dm_chigua@2x.png?v=1)
红茶精华还是稍微有点粘的 不是清爽型的 但是还行![[吃瓜]](/assets/emoji/comment-emoji/dm_chigua@2x.png?v=1)
回复 @手上的狗尾巴草摇啊摇 : So true, in summer, it’s usually just toner + serum + sunscreen for me. 确实，夏天经常都是水+精华+防晒
: Too expensive. 太贵
: Their bath and body products are also great, and the scents are amazing. 它家洗浴的也很赞，味道超级棒
: I really like Fresh products; I've tried almost everything. But for the past two years, I suddenly couldn't use their lip balm; I get cheilitis as soon as I use it. Sigh... So now I only use their creams and toners. 我很喜欢fresh家的东西，几乎所有的东西都试了一个遍，但前两年开始我突然不能用它的唇膏，一用就犯唇炎 哎..然后就只用面霜和水了