[Expired]Fresh Black Friday Hot Sale
30% off Sitewide+50% off Best Sellers
- Fresh US offers Black Friday Hot Sale 30% off sitewide+50% off best sellers.
- Free shipping on orders over $50.
- Deal ends 12/2
- 热卖5折
- 限时!套装半价
问大家
回复 @小鲨鱼不想努力了 : Do returns cost shipping? 退货要运费吗
: Ordered three gift sets a few days ago at 30% off. Now they're at 50% off, lost over $40. Just got the delivery and this happens. Can customer service help with a price match, please? 几天前下单了三个gift set,是7折。今天就是五折了,亏了四十多刀,刚收到快递就遇到这种情况。麻烦客服帮忙price match啊啊啊啊啊
回复 @Hibachi : 要的,可以去店里退。 要的,可以去店里退。
: Who ordered on Nov 30th? Any shipments yet? 谁在11月30号下单,都发货了吗?
回复 @Hibachi : Mine shipped—check your account. If it shows "Completed," it means shipped. Click the small text below for tracking. 我现在已发货了,你要去账号里看,如果显示已完成说明发货了,在下面有一行小字点进去有追踪号
: Ordered on the 29th, zero updates. Credit card wasn't even charged—did my order go through? 29号买的 毫无动静 关键信用卡都没显示扣费 我这买上了吗
: Is this brand any good? Please let me know, I haven't used it before 这个牌子好用吗?求姐妹告知,我没有用过
: It's great! I love both the Black Tea and Lotus collections 好用! 红茶系列和睡莲的我都很喜欢
回复 @lulye : Thanks for replying
感谢您回复
: Is the soy cleanser any good? 大豆洁面好用吗
: Not good... doesn't foam well, the texture is gel-like (personally don't think it's good) 不好用… 不好起泡,质地是啫喱的那种(个人觉得不好用
回复 @lulye : Thanks! I actually thought the lack of foaming might make the experience complex, regardless of whether it cleans well... 谢谢!我其实看到说不起泡也觉得使用感受可能很复杂,不管能不能洗干净…
: Does their cleanser foam up? 她家洗面奶是有泡沫的吗
: It basically doesn’t foam. 基本没有泡沫
: No, it doesn’t. 没有的
: My shopping cart doesn't have the free shipping option. Is it because I used it once during the 50% off sale a while ago? 我的购物车没有免邮的选项诶,是因为前一阵五折的时候用了一次的原因吗?
: Maybe it can only be used once? 可能是只能用一次?
回复 @白天睡不醒 : I suspect so too... 我也怀疑是…
: When will Crème Ancienne be 50% off
什么时候古源能五折
: It seems Crème Ancienne never has that big of a discount. 古源好像一直没那么多
: It's only about 30% off. I've never seen 50% off. 也就 7折了 从来没见过五折
: This is the best discount, right? Black Tea at 50% off, I'm getting it. 这是最好的折扣了吧?红茶5折我要买了
: Yes 是
回复 @喵了个猫 : Mm-hmm. 嗯嗯
: Did anyone get the 250ml toner? 有人买到250ml的爽肤水吗?
: The 250ml Black Tea? It was gone when I checked, couldn't get it, settled for the 150ml 红茶250ml的么,我看的时候也没了,没抢到,买了个150的
: For this collection, is it more worth it to buy the Jumbo size separately or get the gift set? Planning to use it myself. 这系列单买Jumbo size划算还是这礼盒?自用款。
: The set is definitely a better deal. 套装肯定更划算
最新评论 221
: Bought a set, all products were expired, and CS isn't responding 买了套装,全都是过期了的,联系客服也没有回复
: Same, got order confirmation but no shipment
我的也是收到确认订单,但没发货
: No email notification, the order just vanished from my account
订单没有任何邮件通知,就在账户购买记录里消失了
: Ordered on the 29th, got confirmation email, but no pending charge on my card
No shipment either—did it go through? 29号下单 收到邮件确认 但是信用卡根本没这笔pending
也没有发货 这啥情况 买上了吗
: Ask CS, I've been using mine for days 问问客服吧 我都用上几天了
: Who ordered on Nov 30th? Any shipments yet? 谁在11月30号下单,都发货了吗?
回复 @Hibachi : Mine shipped—check your account. If it shows "Completed," it means shipped. Click the small text below for tracking. 我现在已发货了,你要去账号里看,如果显示已完成说明发货了,在下面有一行小字点进去有追踪号
回复 @Hibachi : If your card wasn't charged, check if there's an order number in your account 如果信用卡没扣款,那得查查账号里有没订单号码之类的
: Mine shows delivered but nothing received. UPS claims "handed directly to customer" with no photo—probably delivered to the wrong address. Contacted CS twice with no reply
If no response tomorrow, will have to dispute with credit card company. 我买的显示送达了但啥也没收到 还是那种没照片说是直接递给客户的 估计是被ups送给别人了 联系客服两次了都没回复
明天还没回复的话只能找信用卡公司了
: Received! Black Tea produced Dec 2023, Rose set 2024, great dates
收到啦!红茶23年12月产的,玫瑰套装24年的,日期很好啊
: When did you order? Mine was the 29th, no charge on my card![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
What's going on? 哪天下单的?我29号下单 信用卡都没显示着笔钱![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
这啥情况
: Jealous, couldn't get the Black Tea, and everything else got canceled too 羡慕,红茶没买到,虽然其他也都被砍单了
: Just got notified of cancellation today 今天刚通知被砍单了
: Log in to ShopRunner for free shipping 登陆shoprunner可以免邮
: Did anyone get the 250ml toner? 有人买到250ml的爽肤水吗?
: The 250ml Black Tea? It was gone when I checked, couldn't get it, settled for the 150ml 红茶250ml的么,我看的时候也没了,没抢到,买了个150的
: Black Tea Toner only has full size now? No 250ml big bottle? 红茶爽肤水 只有fullsize了啊?没有250ml大瓶的了
: Yes 是的
: Canceled and no refund either 取消了钱也没退给我
: Ordered immediately but got canceled today, so frustrating!
第一时间买的,今天却告诉我订单取消了,气人不?
: Their cancellations are brutal, such a waste of time 他家砍刀严重,浪费时间
: Bought a sleeping mask, let's see how this goes 买了个睡眠面膜 让我看看这么个事儿
: Just got my order canceled today
今天刚收到order被cancel
: Please restock the 250ml Black Tea Essence!!! 红茶水250ml的求补货啊啊啊
: Want the 250ml Black Tea Essence set, haha 想要250毫升红茶水的套装,哈哈
: I purchased Fresh products on 11/10/2024. However, my package was returned due to an undeliverable address. I contacted Fresh customer service more than 4 times but received no response. The tracking number shows the recipient received the package on 11/14/2024, but my refund still hasn't been processed. Please help. 我在11/10/2024 购买了Fresh的产品。但是我的包裹由于无法发到我提供的地址而被退回。我联系了Fresh的客服不止4次但都没有得到回复。Tracking number显示对方已经在11/14/2024接收了快递包裹,但是至今不给我处理退款。请帮助我
: Same here, I still haven't received my refund 都一样 我到现在还没有收到我的refund
: Same situation as you, marked as received on 11/25 but still no refund 我跟你的情况一样,11/25日显示接收,但是到现在我也没有收到我的refund
: How to select free shipping? 怎么选免邮啊
: What I wanted is sold out, money saved 想買的沒貨了,省錢了
: Sleeping mask needs a restock please!!! 睡眠面膜求补货啊啊