[Expired]Ending Soon： La Mer Beauty Sale
7-Piece Regimen GWP
- La Mer offers indulge in a 4-piece mini regimen plus a limited-edition Crème de la Mer ornament and signature sapphire-hued beauty bag. Yours with any eligible $375 purchase. Enter code: LMHOLIDAY
- Plus, a bonus gift of The Concentrate 15ml with any eligible $500 purchase. Enter code: LMHOLIDAY
- Tip: Products and gifts are final sale, some new items and sets excluded from the promotion, checkout cart will reflect eligible items.
- Free shipping within the US.
- Choose 2 samples after checkout.
- Offer ends December 31st.
- Buy>>
| La Mer Popular Products | Benefits |
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- Holiday Gift Sets
- Bestsellers
问大家
: How do you use the two small tools that come with the cleansing mask? 清洁面膜那两个小工具是怎么用的？
: I use a brush to apply the mask onto my face. After 10 minutes, I wet a sponge and wipe the mask off my face. 我是用刷子用来蘸面膜刷脸上，10分钟后，海绵弄湿擦干净脸上的面膜，
回复 @随心随性 : Is that little sponge easy to clean off the mask? 那小海绵弄上面膜好清洗掉不
: Are there any spend-and-save promotions for Christmas? 圣诞节有满减吗
回复 @怎么办啊 : I remember last year during the Spring Festival, there was also a gift offer without any minimum spend requirement, and they gave quite a lot of gifts. 去年过年的时候我记得也是没有满减就有送礼，礼品送的还挺多的
: Last year, I didn't see any. 去年是没见着有
: Which one is better, the Golden Face Oil or the Gilded Essence? 黄金面油和鎏金精华哪个比较好用
: Personally, I prefer the Golden Facial Oil! 个人更喜欢黄金面油！
最新评论 125
: This year is really unreliable. On Black Friday, I placed an order for $940, and it was shipped in three separate batches, yet I'm still missing one full-size item worth $600 and five deluxe samples. Sigh, I've filed online complaints three times and called twice, but nothing has been resolved. Does anyone have any suggestions? 今年真的不靠谱，黑五一单$940分了三次发货，依旧少发我一件价值600的正装和5件正平。哎，网上投诉了三次电话打了两次都没办法。请问有什么招吗？
: Recently, their shipping has been so unreliable that I'm afraid to place an order. 最近他们家发货这么不靠谱，不敢下单了
: Don't place an order, this year is so crazy. 千万不要下单，今年好变态
:![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
Touched. They cut my 13ML, but compensated me with a 7ML cream and a 5ML eye cream. 😂感动 把我的13ML砍了 弥补我7ML面霜和5ML眼霜
: Is there the same promotion at the physical store? 专柜也有一样的活动吗？
: The Black Friday free cream with orders over 1200 wasn't shown in my order. Finally received it after a month![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
黑五满1200送的面霜订单里面没显示 经历一个月终于收到了![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
: I also didn't receive the 15ml of this night cream. I asked customer service, and they said it was out of stock, so they sent me a 15ml concentrated serum as a replacement![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
我也是没有收到这个晚霜的15ml，我找客服问 客服说断货了，然后给我补发了一个15ml的浓缩精华![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
回复 @陳_cici_ : That's fair. They kept arguing with me, saying it wasn't in my order. Every time I gave feedback, I had to repeat this issue. It was so annoying. But in the end, they sent it to me. 那合算 一直在跟我扯皮说我订单里面没有 每次反馈都要重复这个问题 我都烦死了 不过最后给我发了
: Can I contact customer service if the Black Friday free gifts are incomplete? 黑五的赠品不全可以找客服吗
: I want to ask too. 我也想问
: Sure! 可以！
: When will there be a spend-and-save promotion? 啥时候有满减？
: Good 好
: Are there any spend-and-save promotions for Christmas? 圣诞节有满减吗
回复 @匿名用户 : I remember last year during the Spring Festival, there was also a gift offer without any minimum spend requirement, and they gave quite a lot of gifts. 去年过年的时候我记得也是没有满减就有送礼，礼品送的还挺多的
: Last year, I didn't see any. 去年是没见着有
: When will the event be available? 活动啥时候出呀
: Is this the Christmas event? It's a bit underwhelming. Will there be a new event for New Year's Day? 这就是圣诞活动吗？有点不行啊。元旦会有新活动吗？
: No full discount promotion![[叹气]](/assets/emoji/comment-emoji/dm_tanqi@2x.png?v=1)
![[叹气]](/assets/emoji/comment-emoji/dm_tanqi@2x.png?v=1)
竟然没有🈵减![[叹气]](/assets/emoji/comment-emoji/dm_tanqi@2x.png?v=1)
![[叹气]](/assets/emoji/comment-emoji/dm_tanqi@2x.png?v=1)
: Has anyone who bought it last month still not received their order? 上个月买的还有没收到货的吗？
: Did the order go through successfully at the time? Did you receive a confirmation email? 当时下单成功了吗，有确认邮件嘛
: I also placed my order on 11/29 and still haven't received any shipping information. The money has already been charged. 我也是11/29下的单到现在还没有发货信息。钱都被charge了
: No longer buy direct from LM. Product is not newer batch than from Saks or others, but service is terrible. Never buy from Woot or Costco, they are shipping new old stock. No longer buy direct from LM. Product is not newer batch than from Saks or others, but service is terrible. Never buy from Woot or Costco, they are shipping new old stock.
: Why is there a shipping fee? 为什么要 邮费呢？
: Are the products purchased with points eligible for free shipping? I've always had free shipping on my previous point redemptions, but today I'm being charged $8. ????????? 积分换购产品 免邮吗 我之前换购都是免邮的 今天要收费8 刀 ？？？？？？？
: Could it be that shipping fees are now required for redemption? Try adding more items to your cart to see if free shipping is available. 还能是现在兑换要加运费了？你购物车多加点东西看看有免邮么
: I purchase a new one every year, and there's no free shipping. There must be something in the shopping cart. 我每年都换购 没有免邮的 购物车里必须要有东西
: Why does it show shipping charges? 为什么显示要运费
: Choosing Standard is free. 选Standard是免费的
回复 @种一颗小番茄 : I want to redeem a gift, and when I buy $30, the standard shipping automatically shows up as $8. 我想兑礼品，买30刀自动跳出来standard要8刀
: La Mer's after-sales service is so terrible now! They missed sending the complimentary full-size Luminous Hydrating Infusion. I called them to ask for a replacement, and they sent me a gua sha set instead. I called again to tell them they sent the wrong item, and they sent a tiny sample of the Luminous Hydrating Infusion. WTF! The online chat is always unmanned. When calling, you have to press the buttons according to the prompts twice before the call goes through, and then you have to wait forever for a customer service rep to answer! What's going on? Is it for real that such a big brand has such lousy after-sales service?![[生气]](/assets/emoji/comment-emoji/dm_shengqi@2x.png?v=1)
la mer的售后现在怎么这么差！赠送的正装鎏金水漏发了，我打电话叫他们补，然后给我寄了个刮痧套装，再打电话跟他们说寄错了，他们寄了个鎏金水小小小样。wtf！on line chat一直没有人，打电话按照步骤按还要重复两遍才拨过去，拨过去后还要等很久才有客服接！是要怎样？这么大品牌售后这么烂，是认真的吗![[生气]](/assets/emoji/comment-emoji/dm_shengqi@2x.png?v=1)
回复 @AnniepDzh : Not yet, I'm still on the phone with them. They're trying to argue with me, saying the discount code was only for a sample, not a full-size product. Luckily, I have evidence and photos to show them. Then they said they'd send me the full-size product, but I'm not sure if they actually will. Because last time, the customer service also said they'd send it, but it never arrived![[流汗]](/assets/emoji/comment-emoji/dm_liuhan@2x.png?v=1)
还没有，我现在还在打电话，他们给我扯皮，说折扣码送的就是小样不是正装。还好我有证据有照片发给他们看。然后他们就说再给我把正装寄出来，也不知道会不会寄。因为客服上次也说给我寄，一直没有寄出来![[流汗]](/assets/emoji/comment-emoji/dm_liuhan@2x.png?v=1)
: So did it end up being shipped in the end? Mine hasn't been shipped either, and now they keep saying it's out of stock. 那到最后有寄吗？我的也是没有寄，现在一直说没货。
: Sigh 😑 Regret not buying it during Thanksgiving, was too busy chasing stars 🤣 watching concerts. 哎😑 后悔感恩节没买到，忙着追星🤣看演唱会
: Maybe you're the lucky one. I placed an order on Thanksgiving, but I still haven't received it yet. After all the back-and-forth, I requested a refund today, and I'm not sure if I'll have to keep dealing with this hassle. 没准你是幸运的。感恩节我下单了，但到现在都没收到货。扯来扯去，今天要求退款了，还不知道要不要继续扯
回复 @胡小狸8687 : Oh my god ‼️ No way, it's been almost a month, why is it so slow? 天啊 ‼️不会吧 快一个月了， 怎么那么慢
: Is there no more free shipping? Shipping is $8. 是不是没有免运费了？运费8刀
: I just saw a set for over 200 yuan that offers free shipping. Are you logged in? 刚刚看了个200多的套装是免运费的，登录了吗