[Expired]Dealmoon Exclusive: Sigocontacts Sitewide Sale

: Hi! If you need help resolving this with the seller, email support@dealmoon.com with your order details. I'll ensure your concern gets proper attention. 您好，谢谢反馈，如果您在和商家追诉中需要君君帮助，欢迎您邮件君君 support@dealmoon.com 并附上您的问题订单号和诉求，我会全力协助使您的订单问题得到妥善处理。

: Hi! Please provide your order number so we can investigate. Our live chat or WeChat客服 can also offer real-time support. 您好，可以提供一下订单号吗，这边给您查询一下具体原因，您也可以询问我们的网站在线客服或者微信客服，第一时间给您解答

回复 @匿名用户 : Records show your order shipped on the 31st, cleared US customs on 6/10, and is now in transit. Expected delivery in 2-3 days—check your email for order/shipping confirmations. 这边看是31号发的货，6.10已经在美国清关完成并在运输中了，一般还有2-3天到您手上，您也可以查看一下邮箱，会有订单确认和发货邮件记录的

: Hi there! Thanks for the feedback. If you need assistance resolving this with the merchant, feel free to email us at support@dealmoon.com with your order number and request. I'll do my best to help resolve the issue. 您好，谢谢反馈，如果您在和商家追诉中需要君君帮助，欢迎您邮件君君 support@dealmoon.com 并附上您的问题订单号和诉求，我会全力协助使您的订单问题得到妥善处理。

: Hi love! If you experience discomfort, check the base curve (BC) of the lenses. A BC smaller than your eye's natural curvature may cause "scratching" or "tightness," while a larger BC may lead to "lens slipping." Thanks for your support, and we sincerely apologize for the inconvenience. We'll ramp up educational content on this topic! 宝，如果有磨眼感受的话可以关注下产品基弧信息，相对于眼睛条件基弧较小的产品可能会有“磨眼”“紧绷”的感受，基弧较大的产品可能会“划片”。感谢宝对我们的支持，非常抱歉给您带来了不好的使用感受，平台后续会在科普内容板块建设上持续投入

: Love this site! Great prices and fast shipping. Hope you'll stock more quality lenses—definitely keeping an eye out! 很喜欢的网站 价格好实惠发货还快 多出一些好镜片蹲蹲蹲

回复 @noowsleep : According to our records, your order was shipped on the 27th and has already cleared US customs. It should arrive at your doorstep in about 3-4 days. You can also check your email for order confirmation and shipping notifications. 这边看是27号发的货，现在已经在美国清关完成了，一股还有3-4天到您手上，您也可以查看一下邮箱，会有订单确认和发货邮件记录的

回复 @匿名用户 : Hello, could you provide the order number? We'll check it for you. It might be due to some products being out of stock and needing transfer, causing the delay. You can also inquire with our website's online support or WeChat customer service for immediate assistance. 您好，可以提供一下订单号吗，这边给您查询一下，可能是由于不分产品缺货需要调拨导致发货速度慢了，您也可以询问我们的网站在线客服或者微信客服，第一时间给您解答

: It's recommended to consult with an ophthalmologist to see if you can wear contact lenses after surgery. If possible, the ophthalmologist can check the base curve, and you can purchase according to the base curve provided by the doctor. 建议您寻求眼科医生咨询一下是否可以手术后佩戴隐形眼镜，如果可以的话，配合眼科医生会检查基弧是多少，您这边根据医生提供的基弧进行选购就可以了

: Hello! Thank you very much for your attention and support to sigocontacts. Regarding the use of promo codes, only one promo code can be used per order and cannot be stacked. We understand that you may want to maximize your discount, so when choosing a promo code, you can pick the most suitable one based on your shopping needs and the discount strength. If you have any other questions, you can contact our website's online support or WeChat customer service at any time for immediate assistance. 您好！非常感谢您sigocontacts的关注与支持。关于优惠码的使用，每次订单只能使用一张优惠码，无法进行叠加。我们理解您可能希望最大化优惠，所以您在选择使用优惠码时，可以根据购物需求和优惠力度，挑选最合适的一张进行使用，有任何其他问题可以随时联系我们的网站在线客服或者微信客服，第一时间给您解答

回复 @视客全球Sigocontacts官方客服 : Hello, I ordered an extra item by mistake. I sent an email but you've already shipped it. How do I return the extra one? 你好，有个品种买多了一个，我发了邮件但是你们已经发货。请问多买的那个怎么退？

: >Why does it say all the products are unavailable when I click in?</c17215457>It's working for me, I can open every link! Maybe try refreshing the page? If that doesn’t help, you can try using a different browser or computer.</c17216221>Sorry for the bad experience! The website was undergoing a version update and maintenance today. Please try refreshing the page again—it should be working fine now!</c17216225>Hello, since the toric lenses require customization, the listing and shipping process is a bit more complicated, but we're already considering it!</c17217254>Refreshing worked, thank you!</c17217276>Thank you, it works now. I want to know—can I not wear 8.7 if my base curve is 8.6 at all? There are not many daily disposables with an 8.6 base curve on your site.</c17218460>It's best to use the 8.6 base curve, otherwise the lenses can slip more easily. On our site, we actually have a decent selection of 8.6 base curve products—about 100 to 200 styles. You can use the filter bar to narrow them down.</c17220001>Can I get a price match? I just bought and haven’t received the order, and now there’s a discount. 我也想知道 不过看网站也没有明确说 打算问问他家微信客服了

: If free returns are available, maybe try returning and repurchasing? 可以免费退的话，试试退货重新买呢

回复 @noowsleep : >Why does it say all the products are unavailable when I click in?</c17215457>It's working for me, I can open every link! Maybe try refreshing the page? If that doesn’t help, you can try using a different browser or computer.</c17216221>Sorry for the bad experience! The website was undergoing a version update and maintenance today. Please try refreshing the page again—it should be working fine now!</c17216225>Hello, since the toric lenses require customization, the listing and shipping process is a bit more complicated, but we're already considering it!</c17217254>Refreshing worked, thank you!</c17217276>Thank you, it works now. I want to know—can I not wear 8.7 if my base curve is 8.6 at all? There are not many daily disposables with an 8.6 base curve on your site. 最好是带8.6的，不然容易滑片的，我们网站8.6基弧的产品还可以的，大概有100-200个花色左右，您可以在筛选栏筛选一下

: >Why does it say all the products are unavailable when I click in?</c17215457>It's working for me, I can open every link! Maybe try refreshing the page? If that doesn’t help, you can try using a different browser or computer. 抱歉，给您带来不好的体验了，今天网站在发版维护，您重新刷新试试看，应该现在没有问题了！！

: >Why does it say all the products are unavailable when I click in?</c17215457>It's working for me, I can open every link! Maybe try refreshing the page? If that doesn’t help, you can try using a different browser or computer.</c17216221>Sorry for the bad experience! The website was undergoing a version update and maintenance today. Please try refreshing the page again—it should be working fine now! 您好，由于散光片需要定制，上架发货流程比较复杂，不过我们已经在考虑了！！

: Hello, we are the overseas site of Shike Eyewear, a leading contact lens shopping platform in Mainland China. Our products are absolutely reliable and guaranteed. If you have any questions, feel free to contact our website's online customer service or WeChat customer service; we'll answer you promptly. 您好，我们是中国行业领先的隐形眼镜购物平台视客眼镜网的出海站点，产品绝对靠谱有保障，有任何问题可以随时联系我们的网站在线客服或者微信客服，第一时间给您解答

: We hope you'll be satisfied. If you have any questions, feel free to contact our online customer service or WeChat customer service; we'll respond promptly. 希望可以让您满意呢，有什么问题可以随时联系我们的在线客户或者微信客服，我们会第一时间回复您

: All our products are eligible for a 35% discount. You can compare the discounted prices. 我们所有商品可以使用6.5折优惠哦，您可以对比一下折扣价格呢

回复 @视客全球Sigocontacts官方客服 : >Why does it say all the products are unavailable when I click in?</c17215457>It's working for me, I can open every link! Maybe try refreshing the page? If that doesn’t help, you can try using a different browser or computer.</c17216221>Sorry for the bad experience! The website was undergoing a version update and maintenance today. Please try refreshing the page again—it should be working fine now!</c17216225>Hello, since the toric lenses require customization, the listing and shipping process is a bit more complicated, but we're already considering it!</c17217254>Refreshing worked, thank you!</c17217276>Thank you, it works now. I want to know—can I not wear 8.7 if my base curve is 8.6 at all? There are not many daily disposables with an 8.6 base curve on your site.</c17218460>It's best to use the 8.6 base curve, otherwise the lenses can slip more easily. On our site, we actually have a decent selection of 8.6 base curve products—about 100 to 200 styles. You can use the filter bar to narrow them down.</c17220001>Can I get a price match? I just bought and haven’t received the order, and now there’s a discount.</c17220124>I want to know too! But I didn’t see anything clearly stated on the website, so I’m planning to ask their WeChat customer service. Acuvue10片的很多缺度数，什么时候能补货啊？

: Apologies, we currently don't support FSA. You can place your order, and we'll provide an invoice for you to claim reimbursement yourself. 抱歉，暂时不支持FSA哦，您可以下单后我们给您invoice您自己报销哦

回复 @视客全球Sigocontacts官方客服 : Can the invoice be sent in English? invoice可以发英文版么

: I think it's good, actually. My colored diameter is usually around 13.5mm, not exceeding 13.8mm. Maybe the lens shifting and not sticking is due to an incompatible base curve? I think their VB daily disposables are good, not dry at all~ 我觉得好用哎 我着色直径一般都13.5左右不超过13.8 划片不贴可能是弧度不配 ？我觉得他家VB隐形日抛好用 一点不干~

: Me too. 我也是

: I'm planning to try buying from this website. Can I use the gift card that sister shared? 🥹 打算在这个网站买买看，可以拿去姐妹的gift card 用吗？🥹

回复 @匿名用户 : Thank you, sis ❤️ 谢谢姐妹❤️

: Hehe, although we're just starting our overseas business, our quality, service, and speed are absolutely guaranteed. If you have any questions, feel free to contact our website's online customer service or WeChat customer service; we'll answer you promptly. 嘿嘿，虽然我们也是刚开始做出海业务，但是质量服务和速度都是绝对有保证的，有什么问题可以随时联系我们的网站在线客服或者微信客服，第一时间给您解答

: What beautiful eyes, is this what 'bright, limpid eyes' means? 眼睛真美，盈盈秋水是不是就这个意思

: We usually ship on the same day, and generally, it takes no more than three business days to ship!! 我们家一般当天可以发货的，一般最长不超过三个工作日发货的！！

: Hello, we are the overseas site of Shike Eyewear, a leading contact lens shopping platform in Mainland China. We are absolutely reliable and guaranteed. If you have any questions, feel free to contact our website's online customer service or WeChat customer service; we'll answer you promptly. 您好，我们是中国行业领先的隐形眼镜购物平台视客眼镜网的出海站点，绝对靠谱有保障，有任何问题可以随时联系我们的网站在线客服或者微信客服，第一时间给您解答

回复 @视客全球Sigocontacts官方客服 : Haha, okay, then I can buy with confidence 哈哈哈好哒，那我可以放心买啦