[Expired]11.11 Exclusive: The Cosmetics Company Online Store FlashSale

: Try reaching out via the website's "Contact Us" first, though it might be slow 先从网站的contact us上联系看看吧，虽然估计有点慢

回复 @匿名用户 : They replied to my email before, maybe try asking them? 我之前发邮件给他们好像也会回，要不去问一下呢？

: Nonono, only for super oily skin. It's completely oil-free—dry skin will feel parched nonono，大油皮才行，里面完全无油，干皮会干薯

回复 @匿名用户 : Some netizens emailed them insisting the expiry is Sep 2025, but I checked and it's Jan. They still refuse to refund 有网友邮件给他们非说是25年9月过期，明明查了到1月的，他们就是不肯退

回复 @匿名用户 : Yeah, bought online. Not sure if exchange is possible. Whatever So frustrating 是啊，网上买的，不知道能不能换，不管了非常的无语

: I have combination-oily skin (leans oily in summer) and have been using the Red石榴面霜. It works well—texture isn't too heavy, absorbs nicely without feeling greasy, doesn't clog pores. My summer routine is simple: serum + moisturizer. In winter, I add toner: toner + serum + moisturizer is enough. 我是混油皮 夏天偏油那种肤质，一直用的红石榴面霜好用的，质地不会很厚重，能感觉到吸收了不是糊在脸上的，不闷痘，夏天一般比较精简精华+面霜，冬天就是水+精华+面霜足够

: Shipping during discount season feels so slow. 折扣季发货感觉就会很慢

: Sis, did you contact customer service by phone or email? They sent me the wrong item 姐妹你联系客服是打电话吗？还是邮件？我发错货了

回复 @CamilleJJJ : Slow down, if there's a small weekend break, let's wait a few more days to see if they'll ship it out 能慢点 如果再隔个小周末 这几天再等等看有没有给发出来

: Same here 我也是

: Clinique Dramatically Different Moisturizing Gel expires March next year 😅 黃油 明年三月過期😅

: If you're keeping it, just use it within five years [Husky] 自留的话当五年有效加油用

回复 @oliviallen : Bought them to gift when I return home for the New Year [Facepalm crying] but they're expiring before I even leave, haha. 买了准备过年回国送人的结果还没回就要过期了哈哈哈

: The 100ml purple essence and 50ml whitening essence sold out instantly [Tears] 100ml紫光精华跟50ml美白精华秒没

: Originally it was 20 each, but buying three makes it 99😂 本来一件20，加三个变99😂

回复 @汪诗雨Seiyo : Yay, thanks! 好耶，谢谢

: Yep! 是哒

: Huh? Did you contact customer service to return it, sis? 啊？姐妹有去找客服退吗？

回复 @钮钴禄菜珠 : Just sent an email. 刚刚发了邮件。

回复 @匿名用户 : I might keep one or two sets for me and my mom, and give the rest as gifts when I go back home [Facepalm crying]. Emailed customer service but no response, oh well. I probably won't use them all, and honestly, I think they're still usable even after expiration [Husky]. 我可能给自己和我妈留个1、2套，剩下的还是回国送人吧。email客服也没人理我，不管了，自己肯定用不完，过期了其实我觉得也无所谓，肯定还是能用的。

回复 @匿名用户 : Does this count as a quality issue? Store credit refund is fine; there's a CCS near me, so I can use it slowly 🤣 這算質量問題嗎？退到store credit還行啦，我家這邊的CCS很近可以慢慢用🤣

回复 @钮钴禄菜珠 : Checked my order history, still says “in process.” 看了order history还是in process

: +1 + 1

: It says above that it’s temporarily unavailable. 上面说暂时失效了

: It’s not working well right now. I’m planning to wait and check back later. 现在是不太好用，我打算等等再看一下