New Arrivals: Uniqlo Clothing Sale
Shop Now
- Uniqlo's sale section has new arrivals.
- Women's | Men's| Kids' | Baby
- Limited-Time Sale:Click here to view
- Download and use the Uniqlo official app now for a chance to win a free trip to Japan (valued at $7,200). Terms and conditions apply.
- Free shipping on orders over $99 within the U.S. You can also choose in-store Pick-up at no extra cost.
- Buy >>
Returns & Refunds
Return requests are accepted within 30 days after placing an order. Online orders cannot be returned at physical stores. Please log in to the Order History page to proceed (return fee: $7.00). (Detailed return policy). Based on customer feedback, refunds may take 45-60 days to process.
Package lost
If the package status shows as delivered but you have not actually received it, you may contact UNIQLO customer service for assistance in investigating after searching and waiting for 2 business days. (Detailed policy).
Holiday Return Policy
- Orders placed between November 14, 2025 and January 1, 2026 can be returned for a refund until January 31, 2026. All other orders are eligible for returns within 30 days. (Detailed Policy)
问大家
: Can I return an online Uniqlo order for store credit in-store? Uniqlo 线上订单可以去店里面退store credit 吗
回复 @荷气生财 : Same style and color can be exchanged, but store credit is basically not allowed. Online returns require paying your own shipping fee, but exchanging for a different size in the same style and color does not require paying shipping. Personally tested last month. 同款同色可以换，store credit 基本不可以。上网退要自己付邮费，换不同码的同款同色就不同付邮费。上个月亲测
: Encountering a good salesperson is a blessing 遇到好店员就可以
: Free alterations, right? 免费裁衣是吗
: Yep, free alterations, but they can only shorten the hem, not lengthen it. 嗯呢免费改，裤脚只能改短不能改长
回复 @哒23 : I took mine to the store for alterations and picked it up there. Not sure about online. Not all pants can be altered—some fabrics fray easily. The staff (not professional tailors) do the alterations, so don’t expect perfection![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
. Policies may vary by store, so call ahead to confirm. 我是拿到店里去改然后去店里取的，网上不知道耶，不是所有的裤子都能改，有些面料容易脱线的也改不了，她们不是专门的师傅给改，是店员给帮忙改不能要求太高![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
可能不同的店情况不一样，有需要最好提前打电话去确认下能不能给改
: If I pick it up in-store, can I return it there? 店里取的，能在店里退吗？
: You can't return them. I tried to return a pick-up in-store before, and they didn't allow it, but you can exchange it. You can swap for other styles, paying the difference or getting a refund for the difference. Not sure if that's changed now. 退不了，Pick up的之前去店里试过不让退，但是能换，还可以换别的款多退少补，不知道现在改没改
回复 @荷气生财 : Hasn't changed, I just picked up yesterday. 没改，昨天刚去pick up的。
: Is Pufftech warm? pufftech保暖吗
: It was fine in the first year, but I feel it's not very warm in the second year. 第一年穿还行，我今年第二年穿觉得不是很暖和了
: It's okay, it's warm enough when the temperature is a few degrees above zero, but probably not warm enough when it's below zero. 还行，零上几度可以，零下估计不够暖
: Is this down jacket for men or women? The model in the picture is female—would it be too short for a guy? 想问问羽绒服始男款还是女款的，图片模特是女孩子，男孩子穿上会不会太短了？
: The largest women's size available now is XL. Check the size chart for length. There are also men's ultra-light down jackets—search "ultra light down." 女款最大码现在有XL，你看看size chart对应长度合不合适，再是也有男款羽绒服不过就小格的了，搜搜看ultra light down
: Don’t buy their padded coats—some styles bunch up in the wash. 不要买，棉服有的款式洗衣机洗了之后全缩在一起
: Could anyone kindly tell me when the Uniqlo website updates its inventory daily? 有好人知道并且能告知优衣库网站每天什么时候更新库存吗？
: It might be earlier, before 6 AM on the West Coast. Because I once checked around 6 AM and found an item I wanted, but by 9 AM, the sizes were gone. I don't know if it's accurate, but you can try checking early sometime. 可能是要早一点，西岸这边凌晨6点之前，因为我之前有一次凌晨6点左右蹲到一件想要的，9点再看就没码了，不知道准不准，你可以哪次早点蹲蹲看看
回复 @娜美0713 : Okay, thank you! 好的 谢谢！
: How is the texture of Uniqlo's cashmere sweaters? 优衣库的羊绒衫质感怎么样？
: Not that great. At this price point, you might want to check out Gobi Cashmere instead; the quality is much better. 不咋地，这个价位可以去看看Gobi Cashmere,质量好多了
回复 @kerwinK : Okay, thank you. 好，谢谢
: Which pants style is good and not figure-hugging? 哪个裤子版型好 不显胖
: The fleece straight-leg pants are very comfortable and also slimming. 抓绒直筒裤很舒服 也显瘦
回复 @霜蓝 : Will the waistband look weird or bulge out? 裤头会看起来怪怪的吗 或者鼓起来
: Want to buy a jacket, does anyone know if the size and cutting are the same when buying in Asia compared to buying in the US? 想買外套，有沒有人知道在亞洲買的size和cutting相比在美國買的是否一樣？
: US sizes run one size larger than Asian sizes. 美国号比亚洲大一号
: US size XS is equivalent to Mainland China size S. 美国的XS号是国内的S号
: How is their down jacket? 他们家羽绒服怎么样
: Lightweight and comfortable, very practical to wear. 轻薄款好穿很实用
回复 @山竹不是芒果 : Thanks Thanks
最新评论 6183
: The cotton shirt is elegantly fresh and looks great. 棉质衬衫素雅清新好看
: Is it not possible to return in-store for a pickup order? 店里pick up退货是不是不能店里退？
: Yes, you can only exchange it, not get a refund. 是，只能換貨不能退錢。
: Has anyone bought their sun-protective clothing? 大家买过他们的防晒衣吗
: I personally feel the quality seems a bit poor now, and it's not free return. 个人感觉现在质量好像有点差 还不是free return
: What should I do if the smallest size of the pants is still too big? I compared the sizing with Japan's. The US version is so much roomier! 裤子最小号还是大怎么办？ 我对比了和日本的大小。美国版宽大好多！
: Really cheap 真的便宜
: I returned to China and spent over a thousand yuan![[买买买]](/assets/emoji/comment-emoji/dm_buy@2x.png?v=1)
. 回国买了上仟元![[买买买]](/assets/emoji/comment-emoji/dm_buy@2x.png?v=1)
: It's better to buy it in the store. 去店里面买比较好
: Nothing else, just because the shipping fee is expensive. 无他，只因运费贵而已
: +1 +1
: Commuting is really nice. 通勤真的不錯
: Uniqlo is really comfortable to wear, the fabric feels great. 优衣库真的很好穿，面料舒服
: Summer T-shirts are definitely worth getting![[买买买]](/assets/emoji/comment-emoji/dm_buy@2x.png?v=1)
夏天的T恤很值得入
: uniqlo's quality seems to be not so good lately![[裂开]](/assets/emoji/comment-emoji/dm_liekai@2x.png?v=1)
uniqlo现在好像质量不好
: JWA collaboration is great! JWA联名的好！
回复 @又菜瘾又大的hermit : Let me look it up. 我找找看
: Nice, bought a pair of sweatpants. 不错买了条卫裤
: Is a linen blend dress see-through when backlit? 亚麻混纺连衣裙背光透不透？
: All the ones I liked are out of stock. Haven't opened it in a long time. Not gonna click it anymore. 看上的都沒码 好久都没点开了 再也不点了
: Should we still promote products that are all out of stock? 全断码的商品还必要推吗？
: Why are so many items out of stock? 为什么很多都没货
: It changes often, you need to change the code to see if it works. 经常变，要换码看看有没有
: Is it only available online? I want to try my luck at the store and see if they have my size. 只有网上吗？想去店里碰碰运气，看看有没有码
: The sizes are broken. 断码的多
: The free shipping threshold is too high. 包邮门槛太高
: The sizes are all sold out. How can I buy this? 都断码了，怎么买呀？