[Expired]Robam Black Friday Sale
As Low as $499
- Robam offers as low as $499 Robam Black Friday Sale.
- Free shipping on orders over $25.
- Deal ends 12/31
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问大家
: How much does it cost to return? 退货怎么收费
: Hello, if you haven't opened the machine yet, please contact our customer service and she will send you a return label. You can ship it back for free. If you have more questions about returns, after-sales, etc., please add our WeChat Chinese customer service: ROBAM_shadow666, or call our official number: 866-676-2268, or email info@robamusa.com. We are dedicated to serving you. 您好,如果您没有打开过机器的话,您联系我们的客服,她会给您一个return label,您寄回来就可以了,是免费的。如果您想更多退货,售后等问题,欢迎添加老板电器微信中文客服:ROBAM_shadow666,或致电官方电话号码:866-676-2268, 电子邮箱 info@robamusa.com,我们竭诚为您服务
最新评论 27
: The service is truly terrible! Didn’t realize so many people felt the same way! Never buying again! 服务是真的不行!原来这么多人有共鸣!不会再买!
: After-sales service is poor, won't buy again in the future. 售后不好,以后不会再买
: Hello, we sincerely apologize for not providing you with a good shopping experience in November. We will enhance our training and improve the management of logistics and after-sales services. Thank you once again for your support and choice of Robam Appliances. For more product, after-sales inquiries, feel free to add Robam Appliances' Chinese customer service on WeChat: ROBAM_shadow666, or contact us at the official phone number: 866-676-2268 and email info@robamusa.com. We are dedicated to serving you. 您好,非常抱歉,11月没有给您一个良好的购物体验,我们后面会加强培训,加强对物流,售后的管理。再次感谢您对老板电器的支持和选择。如果您想更多产品,售后等问题,欢迎添加老板电器微信中文客服:ROBAM_shadow666,或致电官方电话号码:866-676-2268, 电子邮箱 info@robamusa.com,我们竭诚为您服务。
回复 @ROBAMUSA线上客服 : After-sales service is bad +1. After buying the range hood, the manual didn’t explain how to clean it. Added Chinese customer service rep Lynn on WeChat—first time I asked, no response. Second time, she asked for my order number, and after I replied, radio silence. It’s been half a year now. Judge for yourselves how bad the service is. 售後服務差+1,抽油煙機買了之後看說明書沒有說怎樣清洗,加中文客服Lynn微信,第一次問,沒有回應,第二次問,她問我訂單編號,我回了之後,完全沒有回覆,已經半年有了。服務差不差,你們評
: I had the same experience—after making the payment, nothing happened. They said it would be 2-day express shipping, but even after two weeks, I still haven't received my order. 我也是付款后就没有然后了。付款时候说明2日快递结果2星期都没见到货
: Hello, we sincerely apologize for any inconvenience caused. Due to the Black Friday sales season, there have been a high volume of orders, which has unfortunately taken up your valuable time. We apologize once again. We have shipped out all the range hoods today. Some R-Boxes are still being restocked, but we plan to have all R-Boxes shipped out by next Monday. Thank you for your support and choice of Robam Appliances. For more product installation, usage, after-sales service inquiries, feel free to add Robam Appliances' Chinese customer service on WeChat: Robamonline-Lynn, or contact us at the official phone number: 650-267-1619 and email info@robamusa.com. We are dedicated to serving you. 您好,非常非常对不起,让您造成不便了,因为现在是黑五活动季节,订单太多,耽误了您宝贵的时间,我们再次向您表示歉意,我们今天已经把所有油烟机寄出去了。部分R-Box还在补货当中,在下周一前也会把所有R-box寄出去,感谢您对老板电器的支持和选择。如果您想更多产品安装,使用,售后等问题,欢迎添加老板电器微信中文客服:Robamonline-Lynn,或致电官方电话号码:650-267-1619 和电子邮箱 info@robamusa.com,我们竭诚为您服务。
: This is terrible. Several customer service reps are passing the buck. I bought it 20 days ago, and they haven't shipped or refunded. 太垃圾了 几个客服互相推卸责任,买了20天没发货也不退款
: Hello, we are extremely sorry for the inconvenience caused. Due to the Black Friday season, there have been too many orders and this has delayed your valuable time. We sincerely apologize again. We have shipped out all the range hoods today. Some R-Boxes are still being restocked, but all R-Boxes will be shipped by next Monday. Thank you for supporting and choosing Robam appliances. If you have more questions about installation, usage, or after-sales service, please feel free to add our WeChat Chinese customer service: Robamonline-Lynn, or call our official number: 650-267-1619 or email info@robamusa.com. We are committed to serving you. 您好,非常非常对不起,让您造成不便了,因为现在是黑五活动季节,订单太多,耽误了您宝贵的时间,我们再次向您表示歉意,我们今天已经把所有油烟机寄出去了。部分R-Box还在补货当中,在下周一前也会把所有R-box寄出去,感谢您对老板电器的支持和选择。如果您想更多产品安装,使用,售后等问题,欢迎添加老板电器微信中文客服:Robamonline-Lynn,或致电官方电话号码:650-267-1619 和电子邮箱 info@robamusa.com,我们竭诚为您服务。
: When will the price for the 36-inch one drop? 36寸的价格啥时候能下来
: I bought it for the Black Friday price of $499 and installed it myself because I had already heard about the excessive installation fees. 我买的黑五价499,自己安装,因为早有耳闻安装费乱收
: I also bought it during Black Friday, arranged for a local technician to install it, and have been using it. Just find it a bit noisy. 我也是黑五买的,约好本地的师傅安装,已经在用了,就是觉得有点吵
: Same here. I bought it last month. Before buying, I asked very clearly about the approximate installation cost and if there was installation available near Albany. They all said yes, and that installation would be around $200-300. So I placed the order and bought it. I finally received it two days ago, after waiting for almost a month. I contacted customer service for the installer's contact info. As soon as I talked to them, they told me installation starts at $500, and this doesn't include any other fees. If extra drilling is needed, that's an additional charge, also $500. I'll just return it, it's not worth it anymore. 我家也是 上个月买的 买之前问的清清楚楚 安装费用大概多少 albany附近有没有安装 都说的有 安装大概200-300 于是下单买了 用了快一个月前两天终于收到了 联系客服要了安装师傅联系方式 上来就跟我说安装500起步 这还不含其他任何费用 如果需要另外打洞 费用另算 还要500 退货吧 没意思了
: Actually, you can install it yourself; it's not very difficult. There are videos online. 其实可以自己安装的,不是很难,网上有视频
: How much does it cost to return? 退货怎么收费
: Hello, if you haven't opened the machine yet, please contact our customer service and she will send you a return label. You can ship it back for free. If you have more questions about returns, after-sales, etc., please add our WeChat Chinese customer service: ROBAM_shadow666, or call our official number: 866-676-2268, or email info@robamusa.com. We are dedicated to serving you. 您好,如果您没有打开过机器的话,您联系我们的客服,她会给您一个return label,您寄回来就可以了,是免费的。如果您想更多退货,售后等问题,欢迎添加老板电器微信中文客服:ROBAM_shadow666,或致电官方电话号码:866-676-2268, 电子邮箱 info@robamusa.com,我们竭诚为您服务
: Located in New York. I bought it before Black Friday; the range hood itself is pretty good, but the installation technician overcharged. Everyone, please be careful. 坐标纽约。黑五前买的,抽油烟机本身挺好,但是安装师傅乱收费.大家要注意
: How was it received? 咋收的
: When will my Black Friday purchase ship? 黑五买的什么时候能发货?
: Hello, we are extremely sorry for the inconvenience caused. Due to the Black Friday season, we are overwhelmed with orders which has delayed your precious time, and we sincerely apologize again. We have shipped out all the range hoods today. Some R-Boxes are still in restocking, but we will ship all R-Boxes out by next Monday. Thank you for supporting and choosing Robam appliances. If you need help with installation, usage, or any after-sales issues, please add our WeChat Chinese customer service: Robamonline-Lynn, or call our official number: 650-267-1619 or email info@robamusa.com. We are here to serve you sincerely. 您好,非常非常对不起,让您造成不便了,因为现在是黑五活动季节,订单太多,耽误了您宝贵的时间,我们再次向您表示歉意,我们今天已经把所有油烟机寄出去了。部分R-Box还在补货当中,在下周一前也会把所有R-box寄出去,感谢您对老板电器的支持和选择。如果您想更多产品安装,使用,售后等问题,欢迎添加老板电器微信中文客服:Robamonline-Lynn,或致电官方电话号码:650-267-1619 和电子邮箱 info@robamusa.com,我们竭诚为您服务
: How about you ship the Black Friday orders first? It's been over a week and still no shipping. 敢不敢把黑五的单子先发了?一个多星期都不发货
: Hello, we are extremely sorry for the inconvenience caused. Due to the Black Friday season, there have been too many orders and this has delayed your valuable time. We sincerely apologize again. We have shipped out all the range hoods today. Some R-Boxes are still being restocked, but we will ship all R-Boxes out by next Monday. Thank you for supporting and choosing Robam appliances. If you have more questions about installation, usage, or after-sales service, please feel free to add our WeChat Chinese customer service: Robamonline-Lynn, or call our official number: 650-267-1619 or email info@robamusa.com. We are committed to serving you. 您好,非常非常对不起,让您造成不便了,因为现在是黑五活动季节,订单太多,耽误了您宝贵的时间,我们再次向您表示歉意,我们今天已经把所有油烟机寄出去了。部分R-Box还在补货当中,在下周一前也会把所有R-box寄出去,感谢您对老板电器的支持和选择。如果您想更多产品安装,使用,售后等问题,欢迎添加老板电器微信中文客服:Robamonline-Lynn,或致电官方电话号码:650-267-1619 和电子邮箱 info@robamusa.com,我们竭诚为您服务。
: This website's shipping is extremely slow, and customer service is playing dead. I placed an order 15 days ago, and they haven't shipped or replied. 这网站发货巨慢,客服装死,下单15天不发货也不回复
: Hello, we sincerely apologize for any inconvenience caused. Due to the Black Friday sales season, there have been a high volume of orders, which has unfortunately taken up your valuable time. We apologize once again. We have shipped out all the range hoods today. Some R-Boxes are still being restocked, but we plan to have all R-Boxes shipped out by next Monday. Thank you for your support and choice of Robam Appliances. For more product installation, usage, after-sales service inquiries, feel free to add Robam Appliances' Chinese customer service on WeChat: Robamonline-Lynn, or contact us at the official phone number: 650-267-1619 and email info@robamusa.com. We are dedicated to serving you. 您好,非常非常对不起,让您造成不便了,因为现在是黑五活动季节,订单太多,耽误了您宝贵的时间,我们再次向您表示歉意,我们今天已经把所有油烟机寄出去了。部分R-Box还在补货当中,在下周一前也会把所有R-box寄出去,感谢您对老板电器的支持和选择。如果您想更多产品安装,使用,售后等问题,欢迎添加老板电器微信中文客服:Robamonline-Lynn,或致电官方电话号码:650-267-1619 和电子邮箱 info@robamusa.com,我们竭诚为您服务
: I bought mine during Black Friday too, and it was fine—didn’t take this long to ship. 我黑五买的还好,没有这么久才发货
:
: Too much to explain—even the old posts are full of bad reviews. Hard pass. 一言难尽,旧帖也是全是差评,劝退