[Expired]Dealmoon Exclusive: Eve Lom Cleanser Set Sale

: I also bought that batch from Costco... and never saw it again 我也买了那一期costco…然后再也没见过了

: How's your expiration date? 你的日期怎么样

: The bag says "Not For Resale" 那个袋子上写着Not For Resale

回复 @匿名用户 : It's been handled. The customer service was actually quite good - they said the warehouse made a mistake and issued me a replacement order. 已经处理了，客服还是很好的，说仓库搞错了给我replacement order了

: Can it be returned if unopened? 没开封可以退回去吧

: Is it useful to contact customer service? 找客服有用吗

回复 @CherylJiang : Check the bottom of the bottle. 看瓶子底部

: Exactly, before I didn't know how to use it, but once I found out, it worked well, so I've always bought this brand of cleansing balm. 是呀，之前布不知道怎么用，后来知道了，好用，也一直买这个牌子的卸妆膏。

: Such a hassle. I never use the muslin cloth. 好麻烦 纱布从来不用

: Expire on July 29th. 7月29号过期

: Is your internet unstable? I didn't have this issue when first browsing; maybe try refreshing the page. 网络不稳吗？刚进去选东西没这样，刷新一下看看

: The nighttime cleansing set includes a jar of cleansing balm, a lip mask, and an eye mask, but nothing for applying to your face. 夜间清洁套装是一瓶卸妆膏一罐唇膜加一个眼罩，没有可以敷的东西

回复 @pony驹儿 : Oh, sorry, I thought it was a cleaning mask. 好呢，看错了，以为是清洁面膜呢

回复 @匿名用户 : I contacted customer service about this. Previously, I tried to use CheckFresh but couldn't find their brand, so I directly contacted customer service. I provided a picture of the code, and customer service confirmed it was indeed expired. I also provided the order number to confirm it was purchased from the official website, and they issued a refund. You should also contact customer service to ask; they should have a solution for your near-expiry item. Their customer service is quite friendly; I just contacted them via email. 这个我找过客服，是之前的我当时想用checkfresh查没有他家，就直接找客服了，提供了编码的图片，客服查到确实是过期了，又提供了订单号确认是官网买的给退款了，你也找客服问问你这临期的应该也有相应的处理方案的，他家客服还是挺友好的，我就是邮件联系的

回复 @匿名用户 : Customer service replied, saying the warehouse made a mistake . They sent me a replacement. Hope the expiry date is better this time . 客服回复了，说是仓库搞错了给我寄了replacement，希望这次日期能好点

: I just checked too, it can't be added to the cart. 刚刚我也看了，是加购不了

回复 @qq_1983 : Okay, thanks sis! I'm too lazy to use warm water, so I use cold water directly. The Shu Uemura I'm using now still feels a bit blurry on the eyes with cold water. It seems like makeup removers still need warm water . 好的，谢谢姐妹！我懒得弄温水，直接凉水，现在用的植村秀感觉凉水还是有点糊眼睛。看来卸妆类的东西还是得用温水

回复 @匿名用户 : You're welcome 客气了

: This should be the travel set. 这个旅行套装应该是了

: It works, but you need to add four items first to get the buy-one-get-one-free offer. 可以使用的，但要先加入四件哦，才能买一送一的

回复 @不要打扰我学习 : You can get buy one get one free with 2 items. 2 件就可以買一送一了

: Cannot add on mobile, but can on computer. Just placed an order. 手机上加不了 电脑可以 刚下一单

回复 @匿名用户 : It works on mobile! 2 items are enough for buy one get one free. 手機可以耶！2 件就可以買一送一了