[Expired]916 Exclusive: MO&Co. 916 sale
extra 15% off
- MO&Co. offers extra 15% off MO&Co. 916 sale via exclusive coupon code DEALM15 .
- Deal ends 9/28 23:59.
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问大家
: Can I exchange the item? I recently bought three pieces, and one of them is too small. What's the process for an exchange? 可以换货吗？最近买了三件，有一件尺码小了，需要更换，什么流程？
: Hello Ellen, regarding return/exchange inquiries, you may email CustomerHelp@moco.com or submit an online request through your account. Our customer service will follow up promptly upon receipt. Hello Ellen，关于退换货的问题，可以邮件到CustomerHelp@moco.com或登录您的账号做线上申请，客服这边收到后会尽快跟进并协助您处理。
: I checked their policy - exchanges aren't allowed. You can only return and repurchase. For non-quality issues, you'll need to cover the return shipping fee yourself. 我看过他家的政策 不能换货的，只能退货重新买，非质量问退货的运费得自己付
: Height 166cm, weight 58kg, US size 6, what size should I buy from your store? 身高166cm，体重58kg，US 6 码，你们家买什么码？
: Hello, thank you for providing the information. If convenient, you can contact the website's online customer service and share the link of the product you're interested in. Our customer service will help check the size chart and see if there are any pictures of someone with a similar height and weight trying it on for your reference. Hello，感谢您提供的信息。方便的话，可以联系网站在线客服并分享您感兴趣的单品链接，客服这边帮您对下尺码表，并帮您找下是否有和您差不多身高体重的试穿图给您参考下效果哈
: Can someone tell me how to choose their sizes compared to US sizes? 有人来说一下他家尺码跟美码比如何选择吗
: Hello! Please note that our sizing may differ slightly from standard US/EU sizes. We recommend referring to our size chart and comparing it with your body measurements for a more accurate fit. If you still have any questions, feel free to reach out to our customer service via our website, email, WeChat, or WhatsApp. Some products also include try-on photos—we can help check if there's try-on feedback from someone with a similar height and weight for your reference. Email: CustomerHelp@moco.com WeChat/WhatsApp: +8619120526921 Hello，我们的尺码和常规欧美码可能有些许差异。我们建议可以参考尺码表，然后对比您的body measurements选尺码，这样会相对准确一点。如果还是有疑问，可以通过网站在线、邮件、微信或WhatsApp咨询客服。另外，部分商品会有试穿图的，我们可以帮您找下有没有相似身高体重的试穿数据供您参考哈。 邮箱：CustomerHelp@moco.com 微信/WhatsApp: +8619120526921
: Do they offer free returns/exchanges? 她家是免费退换吗？
: Hello, currently the website only provides free return and exchange services for incorrect or damaged orders. If you have any pre-sales or after-sales questions, you can consult customer service first via email, online chat, or WeChat. If you are unsure about sizing, some products have try-on photos, which we can provide for your reference if needed. Email: customerhelp@moco.com WeChat/WhatsApp: +8619120526921 Hello，网站目前只为错件或破损件订单提供免费退换货服务哈。如果有有任何售前售后问题，都可以先通过邮件、在线或微信咨询客服哈。如果尺码有疑惑，部分产品有试穿图，如果有需要，我们可以提供给您做参考哈 邮箱：customerhelp@moco.com 微信/WhatsApp: +8619120526921
: How do I return items? 怎么退货啊
最新评论 32
: Do they offer free returns/exchanges? 她家是免费退换吗？
: Hello, currently the website only provides free return and exchange services for incorrect or damaged orders. If you have any pre-sales or after-sales questions, you can consult customer service first via email, online chat, or WeChat. If you are unsure about sizing, some products have try-on photos, which we can provide for your reference if needed. Email: customerhelp@moco.com WeChat/WhatsApp: +8619120526921 Hello，网站目前只为错件或破损件订单提供免费退换货服务哈。如果有有任何售前售后问题，都可以先通过邮件、在线或微信咨询客服哈。如果尺码有疑惑，部分产品有试穿图，如果有需要，我们可以提供给您做参考哈 邮箱：customerhelp@moco.com 微信/WhatsApp: +8619120526921
: Haven't seen any promotions in a while? 很久没活动了？
: Is exchange available? 可以换货吗？
: How do I return items? 怎么退货啊
: I won't buy from this brand again. I wanted to return because the quality is mediocre, but returns require approval and cost $25 shipping. I already paid shipping when purchasing, and now have to pay again. Their $100+ hoodies aren't worth it - better to buy American brands with easier returns. 以后不会再买这个牌子的衣服，本打算退货，因为质量太一般，申请退货要审核，并且退货邮费25美金，买的时候就交付了邮费，退回去还需要邮费，并且卫衣要100多美金，还不如买美国牌子的衣服好退换
: Can I exchange the item? I recently bought three pieces, and one of them is too small. What's the process for an exchange? 可以换货吗？最近买了三件，有一件尺码小了，需要更换，什么流程？
: Hello Ellen, regarding return/exchange inquiries, you may email CustomerHelp@moco.com or submit an online request through your account. Our customer service will follow up promptly upon receipt. Hello Ellen，关于退换货的问题，可以邮件到CustomerHelp@moco.com或登录您的账号做线上申请，客服这边收到后会尽快跟进并协助您处理。
: I checked their policy - exchanges aren't allowed. You can only return and repurchase. For non-quality issues, you'll need to cover the return shipping fee yourself. 我看过他家的政策 不能换货的，只能退货重新买，非质量问退货的运费得自己付
: The white silk two-piece set looks great! It's perfect for sun protection and not too warm, and I love pairing it with shorts and Martin boots. 白色的真丝两件套好看！现在正好还能防晒也不冷，搭配短裤和马丁靴喜欢
: If returns and exchanges are so troublesome, then don't promote it. 退换货这么麻烦就别推了把
: Hello, thanks for your message. We understand your concerns, and international shipping returns can be more complicated compared to domestic ones. After optimization, we can currently provide customers with FedEx shipping label service, which is simpler and faster than before. Of course, there's still room for improvement in returns and other areas, and we are continuously striving to do better. If you encounter any issues with your order, have any questions about our website, or have any other feedback, you can consult our online customer service or email our after-sales support. We will fully assist you throughout the process. WhatsApp/WeChat: +8619120526921 Email: CustomerHelp@moco.com. Thank you again for your support and attention, and wish you a pleasant day! Hello，感谢您的留言。我们了解您的担忧，国际物流退货相对国内会麻烦一点，经过优化，我们目前可以为顾客提供联邦shipping label的服务，对比以前或其他会简便且时效更短。当然我们在退货和其他方面还有很多需要再提升的空间，我们会持续努力。如果您的订单有遇到任何问题，对我们网站有任何疑惑，或者其他反馈，可以咨询在线客服或邮件至售后邮箱，我们将全力全程协助您。 WhatsApp/微信：+8619120526921 邮箱：CustomerHelp@moco.com. 再次感谢您的支持与关注，祝您生活愉快！
: Height 166cm, weight 58kg, US size 6, what size should I buy from your store? 身高166cm，体重58kg，US 6 码，你们家买什么码？
: Hello, thank you for providing the information. If convenient, you can contact the website's online customer service and share the link of the product you're interested in. Our customer service will help check the size chart and see if there are any pictures of someone with a similar height and weight trying it on for your reference. Hello，感谢您提供的信息。方便的话，可以联系网站在线客服并分享您感兴趣的单品链接，客服这边帮您对下尺码表，并帮您找下是否有和您差不多身高体重的试穿图给您参考下效果哈
: This size chart is way too confusing. Customer service, can you even read this yourself? 这尺码表也太乱了，客服你自己看看你看得懂吗？
: Hello, sorry for the inconvenience. Different clothing styles vary, so if it's convenient, please contact us via the website's online customer service and share the item you're interested in. Our customer service will help you find the most suitable size one-on-one. Hello，很抱歉造成了困扰。不同衣服版型不太一样哈，方便的话可以通过网站在线客服联系我们并分享您感兴趣的单品，客服这边会一对一帮您找到比较适合的尺码哈
: The cover looks great. 封面好看
: Where is the cover image? 封面在哪里？
: Hello! The link to the trench coat featured in the cover image is 👉 网页链接>> You can enjoy a 10% discount with exclusive code DEALM10. Hello，封面的风衣链接是这个哈👉 网页链接>>。可以用独家折扣码DEALM10享受9折
: Does the editor have some misunderstanding about color blocking? 小编是对撞色有什么误解吗
: Just the contrasting edges, haha. 就撞色边吧哈哈
: Can someone tell me how to choose their sizes compared to US sizes? 有人来说一下他家尺码跟美码比如何选择吗
: Hello! Please note that our sizing may differ slightly from standard US/EU sizes. We recommend referring to our size chart and comparing it with your body measurements for a more accurate fit. If you still have any questions, feel free to reach out to our customer service via our website, email, WeChat, or WhatsApp. Some products also include try-on photos—we can help check if there's try-on feedback from someone with a similar height and weight for your reference. Email: CustomerHelp@moco.com WeChat/WhatsApp: +8619120526921 Hello，我们的尺码和常规欧美码可能有些许差异。我们建议可以参考尺码表，然后对比您的body measurements选尺码，这样会相对准确一点。如果还是有疑问，可以通过网站在线、邮件、微信或WhatsApp咨询客服。另外，部分商品会有试穿图的，我们可以帮您找下有没有相似身高体重的试穿数据供您参考哈。 邮箱：CustomerHelp@moco.com 微信/WhatsApp: +8619120526921
: The clothes are quite nice, but returns are too troublesome, it's a deterrent... 衣服挺好看，return太麻烦了，劝退了。。。
: Hello, thank you for your message. For returns, we can provide a shipping label, which makes the process much more convenient. For more details about our return policy, please refer to 👉 网页链接>> To reduce the chances of a return, you can also consult our pre-sale customer service via online chat, email, WeChat, or WhatsApp ❤️
Email: CustomerHelp@moco.com
WeChat/WhatsApp: +8619120526921 Hello，感谢您的留言。关于return，我们可以提供shipping label哈，相对会方便很多呢。更多return政策，可以参考👉 网页链接>>。为了减少退货概率，可以通过网站在线客服、邮件、微信或WhatsApp咨询更多售前问题哈❤️
邮箱：CustomerHelp@moco.com
微信/WhatsApp: +8619120526921
: The free shipping threshold is a bit high. 免邮门槛有点高
: Pairing a white shirt inside the cardigan looks great, very casual. 开衫里面再搭配个白衬衫很好看 休闲风
: The sweater's style is really nice, black looks cool. 毛衣版式好好看，黑色帅气
: 👌 👌
: Looks good. 好看