[Expired]Dealmoon Exclusive: Estee Lauder Beauty Sale
GWP
- Estee Lauder Free Gift with any $45 purchase. Spend $125, add a full-size Advanced Night Repair Eye Gel Cream.Spend $165, get a Perfectionist Pro Rapid Firm + Lift Serum with Hexapeptides 8 + 9.Spend $185, get a Re-Nutriv Diamond Sculpted Transformation Creme Moisturizer.Code: DMCHEER24
- Limited Edition: Free Fragrance Gift A $110 Value. Yours with any $75 fragrance purchase.* Visit esteelauder.com for details. While supplies last(Ends 12/19)
- FREE STANDARD SHIPPING WITH $50+ Order by 2pm EST on December 18th.
- Free Holiday Shipping! Order by 12pm EST on 12/20 for FREE 2-Day Shipping with your $125 purchase.
- Deal ends 12/20 or while supplies last.
问大家
: Has anyone received the Whitening Twin set 100ml*2? How are the manufacture dates? 有人收到美白双胞胎100ml*2吗？日期怎么样
回复 @Sunannan910708 : August 1st. 8月1日
回复 @rebecca0805 : Which month in 2023 was yours manufactured? 请问是23年几月生产的
: Are these two different? Why are the prices not the same? 这两个有区别吗？咋价格不一样？
回复 @秋天回不来 : This item's expiration is around 2026, so there's over a year till it expires. The price for near-expiry items is normally cheaper. I bought two bottles and found them quite good. 这个临期的，26年到期，还有一年多过期，临期的价格便宜正常，我买了两瓶感觉满好用的
回复 @Sylvia50 : Exactly! At first, I ordered the more expensive one, but then saw the second one and immediately returned the first and reordered. Plus, the free gifts are just too tempting. 是啊，先开始下了第一个贵的，后来刷到第二个果断把第一个退了又重新下单了，加上赠品太心动了。
: Will there be a discount on the Christmas gift sets? 圣诞礼包会有折扣吗
回复 @舒克贝塔儿 : Hard to say. In previous years... When they first started selling, some department stores would also have "website setting errors," allowing direct purchases. But this usually only happened on the very first day of sale and was fixed immediately. After Christmas, Americans don't exchange gifts anymore. So they'd open up sales.... Direct purchases or discounts are common occurrences. But there's no guarantee when they'll start or at which store. 不好说。 往年是…. 以前刚刚开始卖的时候，一些百货也会“网页设置错误”，导致可以直接买。不过基本就存在刚刚售卖头一天，就立马修过了。 过了圣诞节，美国人不送礼了。 就放开卖了…. 直接买，或者打折都是常有的事情。不过不保证啥时候开始，和在哪个商场
回复 @舒克贝塔儿 : A few days ago, Nordstrom (ND) had a setting error, and the large gift sets were discounted for over half a day... And Ulta also had it. I don't know about other places this year. If you have time, you can refresh more often to wait for bugs, or check Dealmoon (DM), they will definitely send notifications. 前几天ND不就是设置错误，大礼包可以打折了半天多….. 还有就是ulta也可以。 今年其他地方就不懂了，有空可以多刷一下等bug，或者看dm，肯定也会推送的
: Are these deals good, or are the deals on the 15th better? 这个活动好还是15号的活动好呀？
: Regarding the free gifts, I actually prefer this discount offer. It's just that this code doesn't offer 25% off, while another one does. If you need the Estee Lauder Revitalizing Supreme+ 2-piece set and the Iron Man mask, that discount is also pretty good. 赠品上其实我更喜欢这个折扣的，就是这个码没有75折，另一个有75折，要是智妍2件套和钢铁侠面膜有需要的话那个折扣也不错
回复 @不周山 : Where can I see the mask promotions? 請問哪裡能看到面膜的活動呢
: How do you add samples? 怎么添加小样啊
: You need to check out, then continue checkout to the next step to select 需要checkout，再continue checkout下一步可以选
回复 @小触须在挠痒 : It’s the deluxe deluxe sample set you get when you spend $125 🥹 就是满125给的豪华中样🥹
: What’s the manufacturing date for the $149.5 serum? 149.5的精华的日期是什么时候
: Same question. 同问
: 07/2023 07/2023
: That Christmas set for an extra $90, I saw many people didn't get it. Is it not worth it, or are the shades not good? 那个90换购圣诞套装，我看很多人都没有换，是不划算吗？还是色号不好？
: Those who didn't get it usually don't need something inside, right? This kind of gift set is suitable if you need it or for gifting. 没换的一般是里面有东西不需要吧，这种礼包有需要或者送人合适
回复 @擅长赖床 : Thanks. 谢谢
: Will there be discounts at Christmas? 圣诞会有折扣吗
: There usually is, let's wait and see 一般会有吧，等看看
: Has anyone who bought the sets received them? How are the expiration dates? 大家买套装的有到的吗，日期怎么样？
: Not bad, the production date is quite fresh. 还不错，日期蛮新鲜
最新评论 340
: Replacement 7-piece set. Finally not an empty package… 补发的七件套。 终于不是空包了…..
回复 @Jaime尼克 : You got cream and Little Brown Bottle—that’s good enough. Dates are fine. Three letters: first is origin (ignore), second is month, third is year. So A22 = February 2022, A-location. For months 10/11/12, it’s A/B/C. 有面霜，有小棕瓶，可以了。 日期很好看。 3个字母， 第一个产地不用管， 第二个月份， 第三个年份。 所以比如 A22，就是a产地的22年2月生产的。 abc月份的话，那就是10，11，12。
回复 @匿名用户 : Got two types of replacements… both gross. (Expiration dates are *bad*.) Blue bag quality is decent, but items are from around March 2022. The other replacement (pretty sure this was last year’s Black Friday 7-piece set!!!) had stuff from 2021!!!! I’m gonna puke. Plus it’s the pink cream (we originally ordered Zhiyan). The pink one pills!!! 补发了两种…. 都是恶心的。 （日期严重不行）。 蓝色包包质量还不错，不过物品都在22年3月左右。 这两个图是另外一种补发的（我记得这个包装袋，是去年23年黑五的7件套！！！），里面的东西是21年！！！！ 我都要吐了。 而且是粉色面霜（我们原本是智俨）。 粉色那个会搓泥！！！
: EL emailed on the 17th saying my order shipped, but the tracking shows "awaiting pickup" with OnTrac. Never received the package. Never had this happen before![[叹气]](/assets/emoji/comment-emoji/dm_tanqi@2x.png?v=1)
. 雅诗兰黛订单17号邮件通知发货了，但是包裹一直显示揽收中，物流显示ontrac至今也没有收到雅诗兰黛的包裹。从来也没遇到这样的情况。![[叹气]](/assets/emoji/comment-emoji/dm_tanqi@2x.png?v=1)
: Same with one of my Black Friday orders (11/29). Courier is LaserShip—stuck on "waiting for pickup" for over two weeks. Contacted customer service today—they'll resend missing items, but the eye cream trio is out of stock, so refund only![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
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. BOGO plus 30% off! Hurts (silver lining: lower price after adjustments). 我11.29黑屋订单其中一个也是。 快递公司是 LaserShip。显示一直等待快递员上门取货。2周多了也没有更新。 今天在线联系了客服，客服确认后，说会重新发订单里缺失的物品。 但是眼霜一脱3️⃣因为断货，就不能发了，只能退款![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
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买一送一叠加7折啊！肉疼 （好的地方就是更低价格，满减了）
: My empty package replacement shipped, but the original freebie is out of stock. Can I still contact EL about this? 我的空包补寄给我发货了，但是之前原有的赠品缺货了，请问这种还能联系EL吗？
回复 @Ruth87 : What did you buy, and what's with this freebie??? Was it that deal during the 12.11 week where they briefly offered extra Zhiyan cream + eye cream? That one's probably gone now. But you can try asking them to send you something similar as a replacement. Maybe two 15ml Zhiyan creams. Give it a shot. (Try 1-2 online CS reps) Don't get stuck on the first one. 你买啥了，还有这个赠品？？？ 12.11那一周，短暂出现的多送智俨面霜+眼霜的那个deal吗？ 那那个大概率是没有了。不过你可以试一试叫他们给你补发类似的。 或者两个15ml智俨面霜。 试一试咯。 （1-2个 online客服） 不要屌死在第一个
: Try contacting them. Maybe they'll send a similar freebie or something of equal value. What freebie was out of stock? 联系看看咯， 可能就赠品没货就不发了。你去哭一哭。让他们发一个类似的赠品出来，或者同价格的试一试。 btw，你什么赠品断货了？
: No wonder I suddenly got an email from EL asking me to contact customer service![[二哈]](/assets/emoji/comment-emoji/dm_erha@2x.png?v=1)
. My order from the 13th still hasn't arrived... So it's empty packages? 我就说为什么会突然收到el的email叫我联系客服![[二哈]](/assets/emoji/comment-emoji/dm_erha@2x.png?v=1)
毕竟我13号的单现在还没收到货呢……原来是空包阿
: After leaving a comment on Facebook and requesting DM's after-sales assistance, Estée Lauder's customer care team started reaching out. They said they'll send equivalent gifts, though not necessarily the original 7-piece set. So don't give up if you got empty packages—there are ways to fight back. Leave reviews on the official site, and customer service will contact you. Waiting for the final outcome—will update. 在Facebook 留言以及申请DM售后协助后，雅诗兰黛的customer care团队陆续开始联系我了，表示后续会寄出等值礼品，但不一定是原7件套。所以收到空包的妹妹们别放弃，很多方式可以维权，可以在官网写review，一定会有客服主动联系你。现在坐等最后结果，再来更新。
回复 @匿名用户 : My shipping email also said "Free Mystery Skincare Gift," but I got peptide minis, peptide night cream samples, ANR serum, ANR eye cream, gentle cleanser, and lip balm. 另外我的发货邮件上写的也是Free Mystery Skincare Gift ，收到的是多肽中样、多肽晚霜小样、ANR精华、ANR眼霜、温和洁面、唇膏
回复 @匿名用户 : Today I got a 7-piece peptide set, but the other three are MIA. Said it’d take 10-14 days to process. 今天我收到了一份多肽7件套，还有三份还没影呢，说是需要10-14天处理时间。
: Terrible experience. My English isn't great, and this ruined my whole day. Kid's got a fever too—just awful. 很差的一次体验，英语又不好，搞得我今天一整天心情都不好，小孩又发烧，烦死了这天
回复 @匿名用户 : Calling takes forever. If unresolved, click "After-Sales Assistance" at the bottom right of this page. DM will help—just communicate in Chinese. 打电话超级费时间。如果还没解决，点这个页面右下角的“售后协助”，请DM协助你吧，用中文沟通就行
: Estée Lauder has a Global Customer Care (GCC) team. Try asking for a Mandarin-speaking rep. Click "After-Sales Assistance" here—DM will help you. 雅诗兰黛有全球客服GCC，你试试申请能不能找会中文的。直接在这里点售后协助，DM会帮助你
: Zhiyan 7-piece set arriving one after another—all empty packages... Contacted customer service for replacements, but they said it's out of stock! Yet replacements keep coming—still empty. Guessing some idiot messed up the inventory, so the warehouse thinks "7-piece set" just means the outer packaging. Everyone, mention this point when contacting customer service. Let's see how they handle it... Ordered four times for the Platinum Water. Feeling dead![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
. 智俨7件套 陆续到货，全部空包….. 主要之前找客服补， 客服开始说缺货！ 可是缺货后到货会立马马上补充。 收到后继续空包…… 盲猜哪个傻逼白猪，在入库时候弄错了。 导致仓库那边！7件套代码扫出来的货物就是7件套的外包装，仅此而已。 大家再次联系客服，要说出这个point。看一下咋处理吧….. 为了白金水，我下了4单。感觉要死了![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
: Wow, so many people got empty packages? Thought I was the unlucky one. First order just had the 7-piece set missing. Second order sent the 7-piece set's bag—how funny? All the freebies vanished. First time this happened—makes me doubt if it's really the official site. 天呐，这么多人收到空包啊，我以为就我这么倒霉，第一单只是7件到不见了，第二单送了7件套的袋子，搞笑不？所有买的，赠品都不见了，第一次发生这种事，真怀疑是不是官网
: Got my fourth empty package today. Must be a warehouse error. 我今天收到第四个空包了。感觉仓库应该出错了
: Contacted customer service today. They're sending a fourth replacement for the same order, switching the gift set since the original is out of stock. Hope it's not seven empty packages![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
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. 今天找客服同一订单她们会在寄第四次给我，她说换一套礼品，之前那个没货了，希望不是七件套最后收到七个空包![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
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: Sis, how did you phrase it? My replacement was empty again, but the rep didn't seem to understand. Kept referencing my other orders. Got an email about a replacement gift, but it just says "10-14 business days for delivery" with no tracking. So frustrating. 姐妹，你是怎样说的，我的补发又是空的，但是客服好像不理解，一直用我其他的订单说，收到了一个说换礼包的邮件，但又只是说10-14工作日送达，又没有任何发货信息，好头疼
: Is it a U.S. address or a forwarding address for the replacement? 是美国地址吗还是转运地址补发
: Received two more empty packages today, totaling 10. Had enough and left a complaint on Estée Lauder's Facebook page. If you can access Facebook, go leave a comment too—at least let the company know what they're doing. 今天我又收到2个空包，一共10个了。受不了，去雅诗兰黛Facebook 上留言投诉了，如果你们可以上Facebook ，也可以去留言，至少让他们公司知道他们在做什么
: This year's been crazy—one problem after another. Wonder if they outsourced to the same terrible warehouse to save money. I'm going to complain too. 今年真的是疯了一个两个都有问题，不知道是不是为了省钱外包了同一个糟糕的仓库，我也去骂一下
: Didn't buy enough during Black Friday. Hope they do it again for Christmas![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
. 黑五买少了，希望圣诞节再来一次![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
: Update: The third shipment finally wasn't empty, though it wasn't the Zhiyan 7-piece set I wanted. Better than nothing![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
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. 更新更新，第三次寄来终于不是空包了，虽然寄来的和之前不一样，不是我喜欢的智妍七件套，但胜于没有![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
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回复 @啥昵称呢 : Placed three orders. Only one arrived today with the item shown above. Another was empty. The third arrives tomorrow—no idea if it'll be empty![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
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. 我定了三单 ，只有一单今天寄来不是空包是上面这个，还有一单依旧是空的，明天会到另一个订单的还不知道是不是空的![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
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: Got two more empty packages today! That makes 10 empty packages so far. 我今天又收到两个空包！我已经收到10个空包了
: I also received an empty package. 我收到也是空包
: How many people got empty packages for the 7-piece set... Waited so long for shipping only to get this. So frustrating. 有多少人七件套是空包啊….. 等了那么久邮寄出来还这样。晕死了
: All empty packages. Contacted customer service for replacements, but the replacements were also empty. Feels hopeless. 都是空包 联系客服补发后来的还是空包 感觉无解了
回复 @mommango : Mine was empty too. Thought it was just me, turns out everyone's the same. 我也是空包，妈呀，以为只有我，原来大家都一样
: I just received two orders, and the gift bags were both empty. I reported it online, and they agreed to resend two bags, saying they would arrive in a day or two. I wonder if I will actually receive them. 我刚收到两个order里面的gift bag都是空的. 上网跟他们说了. 他们帮我request了重新给我寄两个. 说一两天会寄到. 不知道到时候会不会收到.
: Same here, with that so-called 7-piece set. Customer service said it was because of a shortage, so they sent an empty package. I asked if they would do nothing if customers didn't check, and they went silent after that. 我也是，那个智俨7件套。 客服说的是，因为缺货，所以邮寄空包， 我反问说，如果客人不检查，是不是你们就这样done了？？？ 然后对方不说话了
: My replacement arrived, still empty. 我的补发已经收到 还是空包
: I just received only a bag with nothing inside. 我刚收到只是个袋子. 什么都没装在里面.
: Why does it feel like the official site is becoming more unreliable? 怎么感觉官网越来越不给力了
: So, has anyone received this 7-piece set that wasn't an empty package? Mine was an empty package. Is this mysterious 7-piece set just an empty package?![[倒过来笑]](/assets/emoji/comment-emoji/dm_daoguolaixiao@2x.png?v=1)
就是说这个7件套有没有人收到的不是空包，我反正是空包，神秘7件套就是个空包是吧？![[倒过来笑]](/assets/emoji/comment-emoji/dm_daoguolaixiao@2x.png?v=1)
回复 @匿名用户 : Did they resend you the empty ones too? I'm really confused. Were both shipments from the same warehouse? I asked customer service to resend mine, and I'm worried it'll just be another empty package.![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
给你补寄的也是空的？真是晕了。那你两次收到的都是同一个仓库发货的嘛？我也是找客服补寄了，担心也还是给我发个空的![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
: I also received an empty package. The replacement is arriving tomorrow, and I wonder how it will turn out. 我收到的也是空包，补寄的明天到，不知道怎么样呢
: The Thanksgiving package was sent back, and I haven't received my refunds after more than ten days. 感恩节的快递 又被寄回原处 钱都十几天还不退给我
: I think you can dispute it with the bank. 这种我觉得可以找银行dispute一下
: Same here, I called customer service today, and they finally said the package has been returned to the warehouse and that they will start the refund process.![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
They previously said someone would call me to handle it, but no one did. 我跟你一样，今天打客服终于说包裹寄回去仓库了，会开始退款了![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
之前都是说会有专人给我电话处理，但是都没有
: Speechless, the Platinum Water they were giving away suddenly went out of stock. 真的是无语了，之前送的白金水，收到邮件说缺货。。。
: The first bottle of Platinum Water came with a box. The subsequent ones didn't... At least the bottle opening has a seal. 第一瓶白金水有盒子。后面的都是没盒子的…… 还好瓶口有风