[Expired]Ending Soon： La Mer 2025 Holiday Sets Launch

回复 @匿名用户 : My home computer, work computer, my husband's work computer, and my phone - none of them can access the payment page Is everyone else able to checkout smoothly? 家里的电脑，公司电脑，老公公司电脑，手机，全都是了，一律无法进入付款页面 大家都能顺利结账？

回复 @Mahobin : Then try again later, maybe the website server is crowded lol 那你晚点再试吧 可能网站服务器拥挤lol

: Black Friday? 黑五？

回复 @KKAA没有脑袋 : There were deals in June and September before, but the Black Friday deals were just average. Not sure how it will be this year. 之前有过在6月份和9月份，黑五反而deal一般。不知道今年的怎么样。

回复 @匿名用户 : Maybe the item you want to exchange is out of stock. You should ask customer service. 是不是要换的东西没货了，找客服问问吧

: You need to purchase additional items to redeem this offer. 你需要买额外的东西 才能兑换哦

: Last time I bought one and used half of it, but I couldn't open it no matter what. My friend told me I could contact customer service for help, and they sent me a new bottle. 😄 我上次买的用了一半 也是怎么都打不开 我朋友告诉我可以找客服请求帮助 他们给我重新寄了一瓶 😄

回复 @匿名用户 : He will email you, and then you need to record a video to show him as proof that it can be twisted but cannot be opened. My bottle that wouldn't open is still sitting there—I really don't know how to deal with it. If I smash it, there will be glass shards everywhere, and it'll be completely unusable. I think their customer service is quite good. Mine was a 30ml bottle, and I had used about half, so at most 15ml was left, but they still sent me a full 30ml replacement. 他会给你email然后你要拍视频给他看 证明这个是可以转动 但是无法打开 我那瓶打不开的到现在还放在那边 真不知道怎么处理 砸了还有玻璃片渣 怎么都用不了 我觉得他们客服挺好的 我是30ml 我用了一半 最多还剩15ml吧 但是他们还是寄30ml给我

: La Mer often ships free gifts separately, so there should be another package sent to you separately. La Mer经常是赠品单独发货的 应该还有一箱单独寄给你

: Could it be that they shipped the items separately? Check the shipping invoice. What did the lame customer service reply to you? What was their reason for not handling it? That's absolutely ridiculous—they're not taking responsibility even though you didn't receive the full-size product? 会不会是分开发货啊，你看一下发货单，lame客服咋回的你啊，她不管的理由是啥啊，离大谱了，正装没收到居然不管

: This set is really tempting. 这套诱惑真的大

回复 @匿名用户 : Only disputing is a bit faster; otherwise, you have to wait endlessly and chase after it. 只有dispute比较快一点，不然要漫长等待和追

回复 @匿名用户 : Mine too, only received half of the order. Two full-size products and all the mini samples were missing. Contacted customer service eight times with no resolution. Finally returned the package in its original packaging, but I'm not sure if I'll be charged for the missing items. 我的也是，只寄收到一半order ，两个正装和所有的mini sample都没收到，找客服8次都无果，最后原包装退回， 但是不知道missing item会不会被扣钱

回复 @匿名用户 : I've been waiting for 5 weeks and my sunscreen still hasn't shipped 我已经等了5周了，防晒还没发货

回复 @匿名用户 : It's been over half a month and it's still out of stock 半个多月了还没货

: What happened later? 后来怎么样

回复 @慧慧0730 : The customer service/logistics are absolutely terrible. I had to call every day last week to follow up, and they kept saying it was reshipped, but there was still no update the next day. Today I called again, and it still hasn't been shipped out. It's been almost a month—such a waste of my time. Next time you collaborate with Lamer for a promotion, please make sure they can fulfill orders properly before launching it. I only bought from the official website because I saw the special discount on Dealmoon, but the entire experience was awful. 客服/物流简直太糟糕了 上周我每天都得打电话追 每天都说reship了但是第二天仍是没有update 今天打去又是没寄出来 快一个月了 简直浪费我的时间 小编下次你们和lamer搞活动先确保他们能fulfill order再弄吧 我上次就是看到dealmoon有特别折扣才在官网买的 结果整个体验太差劲了

: This face oil is great for winter, but the size is quite small. 面油冬天好用，但是这很小

回复 @杨ting : Haven't tried it myself, but I want to gift it to a friend and also give it a try. I've heard this facial oil is quite good. 没有用过，想送朋友又想自己也试试，听说这个面油是不错

: Isn't the official website currently only offering the "Spend $400, Get 7 Free Items" deal? 现在官网不是只有满400送7件吗？

: Both are 15ml, and ND has also launched it with the capacity listed there. Not labeling it is indeed annoying, as you can't even tell if it's a good deal or not. 都是15毫升，nd也上了，那边有容量。不标确实恶心，都不知道到底划不划算

回复 @linglin004 : Yeah, it's just a reference for what they say it's worth. 对啊 他们说值多少参考而已