[Expired]Chow Sang Sang Private Sale
Up to 15% off
- Chow Sang Sang offers up to 15% off Private Sale.
- Free shipping.
- Deal ends 4/21 08:59.
$164.65 $187.10
Chow Sang Sang Charme 'Lovely Tales' 999 Gold Charm | Chow Sang Sang Jewellery eShop
$164.65 $219.11
Chow Sang Sang Charme 'Lovely Tales' 999 Gold Charm | Chow Sang Sang Jewellery eShop
问大家
: May I ask if I need to pay for shipping when exchanging items? 請問換貨品需要自己付運費嗎?
: Thank you for your inquiry! For information on returns or exchanges, please click this link: 网页链接>> 感谢您的查询,有关退货或换货服务,请按此连结: 网页链接>>
回复 @KittyDoggy : I haven't returned anything before. I saw in the policy that all return costs are borne by the customer, so it's only taxes and customs duties that I need to bear, right? Returns within 7 days are free of return shipping fees, correct? 我木有退过,看到政策里写退货所有费用自己承担,所以是只有税费和关税是自己承担是吧,7天内退是免退回运费的对不
: Has anyone ever claimed warranty for gold jewelry on their website? What's the process like? 有没有人在他家网站上保修过金饰,是怎样的流程
: It comes with a one-year warranty. I’ve had repairs done by Chow Sang Sang before—they cover round-trip shipping. Just contact them first for an assessment, then print the shipping label and drop it off at DHL. They’ll send it back once fixed. Overall, the repair process is quick and free. But after a year, you’ll probably have to pay. 一年内保修的。我找周生生修过,包来回运费,先联系他们,评估,拿到shipping打印出来去dhl drop给他们就好。修好会再寄回。总的来说维修还是很快且免费的。但是过了一年估计就要花钱了。
: I once had a necklace clasp repaired in Mainland China—they fixed it within a week without charging me. But the customer service’s Mandarin was so fast it sounded like rap 😂. Not sure how it works here in North America, you might have to cover the shipping yourself, and if it’s a complicated piece, it’ll probably need to be sent back to Hong Kong. 以前在国内修过项链扣,寄过去一周搞定没收费,但客服普通话烫嘴像rap😂,北美这边就不知道了,运费可能自己掏,复杂款估计还得寄回香港
: Can it be shipped to an address in Mainland China? 请问可以寄到中国地址吗
: Can't deliver, but they have an online store in Mainland China, just buy directly there. 寄不到,国内也有网店,直接买
: When will new Harry Potter Deathly Hallows pendants be launched? 什么时候能上新哈利波特的死亡圣器吊坠
: Hahahaha, are the Harry Potter collaboration items fixed to those existing ones? Will there be new products updated? 哈哈哈哈利波特联名的是不是就固定那些了,还会再更新新品么
最新评论 75
: ...This website is unbearable...constantly glitching...from wanting to buy to not wanting to anymore... …这网站真是让人受不了……一直跳……从想买到不想买……
: Don’t even ask—I bought a ring on Amazon, and it still hasn’t shipped. I’m speechless. 不想说,在amazon买了个戒指,一直都没有寄出,我也无语了
回复 @lilianna139 :
Plus after reading your comments, I’m too scared to buy…!
外加看你们的评论,我都不敢买…!
: Just passing by to check out the buzz![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
![[呲牙]](/assets/emoji/comment-emoji/dm_ciya@2x.png?v=1)
就路过看看热闹吧 ![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
![[呲牙]](/assets/emoji/comment-emoji/dm_ciya@2x.png?v=1)
: Love it
喜欢
: Nice, looks good. 不错 好看
: The estimated taxes are even more expensive than the product, I'm really hesitant to buy. 预估的税居然比产品还贵,真不敢买了
: Can it be shipped to an address in Mainland China? 请问可以寄到中国地址吗
: Can't deliver, but they have an online store in Mainland China, just buy directly there. 寄不到,国内也有网店,直接买
: Has anyone bought this in the last few days? The checkout shows extremely high tariffs, I'm afraid to proceed with the purchase. 有人这几天买过吗?结账的时候显示超高关税了,不敢下手啊
: Ordered on the 8th in the Eastern U.S., shipped on the 9th, and delivered on the 11th. The store shipped it super fast via DHL to avoid taxes. If anyone gets taxed, no one will buy after that. 美东八号下单九号发货十一号就送到了。店家也怕被税发了超快的DHL。毕竟一旦有人爆出来被税了就没人买了
回复 @KittyDoggy : Why did I place an order on the 7th and urge them to ship quickly just to clear customs before the 9th, but they only shipped on the 9th via FedEx... Then I had them retrieve the package. 为啥我七号下单还紧催他们赶紧发货就想赶在九号前入关 结果他们九号才发, 还发的fedex……然后我就让他们把包裹追回了
: Earlier, due to customs detention issues at U.S. Customs, some customers were unable to receive their purchased products on time. To accommodate our customers' needs, we have reshipped the relevant products to ensure they can enjoy them as soon as possible. The customs detention issue at U.S. Customs has now been resolved. For information on estimated tariffs and taxes, please refer to 网页链接>> If you would like further details, please contact your local customs office. Thank you for your support!" 較早前,因美國海關扣關問題,部份客人未能如期收到所買的產品。為體貼客人的需求,我們已將有關產品重新寄出,讓客人能盡快享用。
美國海關的扣關問題現已解決,有關預估關稅及稅項,可參考 网页链接>>,如您想進一步了解詳情,請聯絡所在地之海關辦事處。感謝您的支持!
Earlier, due to customs detention issues at U.S. Customs, some customers were unable to receive their purchased products on time. To accommodate our customers' needs, we have reshipped the relevant products to ensure they can enjoy them as soon as possible.
The customs detention issue at U.S. Customs has now been resolved. For information on estimated tariffs and taxes, please refer to 网页链接>> If you would like further details, please contact your local customs office. Thank you for your support!"
: Hello, I placed an order on March 29 and haven't received it yet. After numerous back-and-forths, providing both the purchaser and recipient's account numbers, IDs, tax forms, and SSNs, filling out countless forms, and writing several explanation letters, it finally cleared customs. The DHL website and text messages indicated a scheduled delivery at 9:44 pm tonight, but it didn’t arrive. We all have work tomorrow, and we don't know when they will attempt delivery again. I've already spent over $10,000 on your site, and I've never encountered such issues before. I see your promotion started on the 8th, and if the shipping had been normal, the order placed on the 8th should have arrived by now. If I don't receive my items tomorrow, I would like to request a full refund or a reshipment with promotional gifts. Thank you. 你好,我是3月29日下的单,一直没有收到,一番反反复复大费周章,给了付账人和收货人两个人的账号、ID、税单、SSN,填了N个表格写了好几个说明信,一番大费周章终于过了海关,DHL官网和短信显示给预定的时间说今晚9:44pm送,却没有送到,明天白天我们都要上班不知道他们什么时候会再给送,此前累计已经在你们网站买超过一万美金的东西了,从未遇到这样的情况。我看你们这个活动8号就已经开始了,如果按照正常的速度来看8号下单,现在都已经快收到了,如果明天再收不到我的货品,我想请你们帮我原价退单或带活动礼品重新邮寄,谢谢。
回复 @YoyoyoOyo : Hello, we highly value our customers' experience. To enable us to better understand the situation and communicate with the shipping company, please contact customer service through the following channels: WhatsApp: 网页链接>> Email: cseshop@chowsangsang.com LiveChat: 网页链接>> 您好,我们十分重视客人的体验,为了让我们能更好地了解情况及与运输公司沟通,请透过以下方式联系客服协助
WhatsApp: 网页链接>>
电邮: cseshop@chowsangsang.com
LiveChat: 网页链接>>
: Are packages shipped from Hong Kong subject to tax, or are imports under $800 tax-free? 香港发的包裹会被税吗,还是800以下不税
: For information on estimated tariffs and taxes, please refer to 网页链接>> If you would like further details, please contact your local customs office. Thank you! 有关预估关税及税项,可参考 网页链接>>
如您想进一步了解详情,请联络所在地之海关办事处。感谢!
: The gold price per gram is really expensive now. 单克金价好贵了啊
: Right? It's getting more and more expensive! 对啊 越来越贵!
: Even if I could afford to buy it, I couldn't afford the taxes
就算买得起,税也付不起
: Is it taxed or not? Can Chow Sang Sang customer service clarify this? 到底税不税?周生生客服可以解答一下吗?
: For estimated customs duties and charges, please refer to 网页链接>>
If you would like more details, please contact your local customs office. Thank you! 有关预估关税及税项,可参考 网页链接>>
如您想进一步了解详情,请联络所在地之海关办事处。感谢!
回复 @周生生官方客服 : I bought a bracelet and the butterfly got bent—can it be repaired? 我买的手链蝴蝶变形了可以修吗
: Can't buy it, the tax is too high. 买不了,税那么重
: The website has a lot of problems. Clicking on it doesn't get a response, and logging in doesn't work either. Even guest checkout requires logging in! 网站好有问题点进去没反应,登陆又不行,guess checkout又要求登陆才行!
: Their site also felt very slow for me before. Clicking around took ages to respond. Later, I switched to Edge on my computer and managed to log in. 他家我之前也是感觉好慢 点来点去都得反应老半天 后来电脑换了个edge进去登上了
: The original price of the bracelet![[裂开]](/assets/emoji/comment-emoji/dm_liekai@2x.png?v=1)
手镯的原价![[裂开]](/assets/emoji/comment-emoji/dm_liekai@2x.png?v=1)
: May I ask if I need to pay for shipping when exchanging items? 請問換貨品需要自己付運費嗎?
: Thank you for your inquiry! For information on returns or exchanges, please click this link: 网页链接>> 感谢您的查询,有关退货或换货服务,请按此连结: 网页链接>>
回复 @匿名用户 : I haven't returned anything before. I saw in the policy that all return costs are borne by the customer, so it's only taxes and customs duties that I need to bear, right? Returns within 7 days are free of return shipping fees, correct? 我木有退过,看到政策里写退货所有费用自己承担,所以是只有税费和关税是自己承担是吧,7天内退是免退回运费的对不
: Has anyone ever claimed warranty for gold jewelry on their website? What's the process like? 有没有人在他家网站上保修过金饰,是怎样的流程
: It comes with a one-year warranty. I’ve had repairs done by Chow Sang Sang before—they cover round-trip shipping. Just contact them first for an assessment, then print the shipping label and drop it off at DHL. They’ll send it back once fixed. Overall, the repair process is quick and free. But after a year, you’ll probably have to pay. 一年内保修的。我找周生生修过,包来回运费,先联系他们,评估,拿到shipping打印出来去dhl drop给他们就好。修好会再寄回。总的来说维修还是很快且免费的。但是过了一年估计就要花钱了。
: I once had a necklace clasp repaired in Mainland China—they fixed it within a week without charging me. But the customer service’s Mandarin was so fast it sounded like rap 😂. Not sure how it works here in North America, you might have to cover the shipping yourself, and if it’s a complicated piece, it’ll probably need to be sent back to Hong Kong. 以前在国内修过项链扣,寄过去一周搞定没收费,但客服普通话烫嘴像rap😂,北美这边就不知道了,运费可能自己掏,复杂款估计还得寄回香港
: Soon there will be an additional 104% customs duty, so won't any discount be offset by the high customs duty...? 马上就加104%关税了,那岂不是再怎么打折也抵不过高额关税了么…
回复 @匿名用户 : Definitely. It will take effect after tonight. 肯定的 过了今晚就生效了
回复 @匿名用户 : My item cleared customs today
These past two days, I've also been so afraid of Trump "messing things up." 我今天清关出来了
这俩天也是好怕川普“乱来”
: It's not free shipping! 不是free shipping啊
: It's free for items on the activity page. 活动页面内的免的
: Thank you for your inquiry. Items on the activity page enjoy free shipping for single pieces. Please click 网页链接>> Thank you. 感谢您的查询,活动页面内的饰品享单件免运费,请点击 网页链接>> 谢谢。
: When will new Harry Potter Deathly Hallows pendants be launched? 什么时候能上新哈利波特的死亡圣器吊坠
: Hahahaha, are the Harry Potter collaboration items fixed to those existing ones? Will there be new products updated? 哈哈哈哈利波特联名的是不是就固定那些了,还会再更新新品么