Express Mother's Day Dresses & Outfits BOGO 50% Off
Charles & Keith The Bridal Collection Up to 15% Off
Marine Serre New Moon in Spring silk scarves scrunchie $135
Matin Kim Spring Wardrobe Refresh Inspiration BIG LOGO CREW SOCKS $15
Saks Fifth Avenue Private Sale 25% Off One Item
MM6 Maison Margiela: Deconstructing Style This April Numeric bar necklace $385
SMFK Spring Fashion Refresh Skin Tube Top $66
Citizens of Humanity Spring Denim Refresh Straight Leg $238
Frankies Bikinis Island Getaway Vibes Encore Micro Bikini Bottom $90
Polo Ralph Lauren Sale Extra 30% Off
WallFlower Super High-Rise Bootcut Jeans $9.65$62.00
Acne Studios New Silhouettes Sheer polo knit $540
CETTIRE Loewe Fashion Sale Up to 60% Off + Extra 10% Off
SSENSE Canada Goose Collection New Arrivals
Sandro、Maje Brand Sale Up to 65% Off+Selected Extra 36% Off
Ralph Lauren Spring Blouses: Unlock New Elegance for Commute End-On-End Stretch Slim Fit Cotton Shirt $100
SSENSE Vivienne Westwood Sale 20% Off
Blumarine Spring Blooms, Romantic New Arrivals georgette blouse $1120
AMINA MUADDI Season’s Darling LUPITA SLIPPER 95 $795
TOTEME April New Arrivals: Minimalist Style Unveiled Relaxed tee dress $340
问大家
: Do cashmere items only have to be dry-cleaned? 羊绒的是不是只能干洗啊
: Or buy laundry detergent specifically for wool, and hand wash in cold water. 或者买那种专门吸羊毛的洗衣液，冷水手洗
回复 @扭来扭去的椰子 : Absolutely! My mom really loves buying cashmere sweaters! 确实！我妈很喜欢买羊绒衫的！
最新评论 18
: Do cashmere items only have to be dry-cleaned? 羊绒的是不是只能干洗啊
: Or buy laundry detergent specifically for wool, and hand wash in cold water. 或者买那种专门吸羊毛的洗衣液，冷水手洗
回复 @扭来扭去的椰子 : Absolutely! My mom really loves buying cashmere sweaters! 确实！我妈很喜欢买羊绒衫的！
: I got the email. Planning to send the package back today. The email info was really confusing, but I'll update the sisters in the deals thread. My stubbornness kicked in—let's see what other nonsense pops up. 我收到邮件了。今天打算把包裹寄回去。邮件信息真的很混乱，但是会更新给快报里的姐妹。我倔脾气上来了。我倒要看看，还能有啥幺蛾子。
: >Indeed! My mom loves buying cashmere sweaters! 我谢谢你呗?我换了一次货。一来一去都半个多月了。填了两次表，客服拖着不回。现在拖了几个月，客客气气提醒我30天退换货期限。有意思吗？能玩儿得起就玩儿。玩不起儿就别浪费大家时间！
回复 @HelenAR : Dear customer, we sincerely apologize. We've already emailed you with the return documents and a free shipping label. Please check your inbox for messages from support@lilysilk.zendesk.com. If you still haven't received the email, you can reply to us here in the comments, and we'll follow up promptly. 亲，实在不好意思。我们已经邮件联系您，随附退货文件和免费label。请查看来自support@lilysilk.zendesk.com的邮件。如果还是没收到邮件的话可以评论里回复下我们, 我们会持续跟进的
: >Indeed! My mom loves buying cashmere sweaters!</c17562016>Thank you, right? I made an exchange, and it's been over half a month with all the back and forth. I filled out forms twice, and customer service hasn't responded. Now, after several months, they're politely reminding me about the 30-day return and exchange period. Is this funny? If you can handle it, then do it. If not, don't waste everyone's time! 亲，真的不好意思给您添麻烦。我们的客服一般在24小时内回复咨询，逢周末和节假日可能会有点延迟。如果您长时间没有收到我们的邮件，有可能是被当做垃圾邮件拦截了。如果您方便的话可以在这里把您联系我们的邮箱留一下，我们会尽快催促客服帮您解决问题。或者您觉得电话沟通更方便，也可以电话联系我们：+1 909-861-1680。再次抱歉。
: After I received the first order, the size was wrong. So I returned it and asked for one size up. Then I received the skirt in one size up, but the size was still wrong. I then filled out a form on the website to request a return. I understand I might have to bear the return shipping cost, but customer service didn't reply and didn't give me a mailing address or pre-paid shipping information. I filled out the form twice, but then there was no follow-up. When I checked today, the website showed that the return period had passed. I'm so frustrated! 第一单收到后，码数不对。然后退了回去要求调大一码。然后收到大一码的裙子，码数还是不对。我就有在网页上填表格要求退货。我明白我可能要承担退货运费，但是客服没有回复，也没有给我邮寄地址或者预付的邮寄信息。我填了两次表格吧，然后就没下文了。今天去看，网页显示已经过了退货期限。很郁闷！
: Hello, your after-sales assistance request has been received. A confirmation email has also been sent to the email address you provided. Please check it. 您好，您的售后协助申请已收到，确认邮件同步已发送至您提供的邮箱，请查收。
: Dear customer, thank you for your feedback. We sincerely apologize for any inconvenience caused. If you are not completely satisfied with our product, we offer a 30-day easy return or exchange service. Please send your order number and the email address used when placing the order, along with other relevant information, to our customer service email: support@lilysilk.zendesk.com. We will reply to you within 24 business hours and do our best to assist you! 亲亲您好，感谢您的反馈，我们对给您带来的不便深表歉意。如果您对我们的产品不完全满意，我们提供 30 天的轻松退货或换货服务。 麻烦您将您的订单号和下单时所使用的邮箱等信息发送到我们的客服邮箱： support@lilysilk.zendesk.com。我们将在24 小时工作日内回复您，我们将尽力为您提供帮助！
: The suit jacket looks very professional. 西装外套看起来很OL
: Not bad 不错
: Looks nice 好看