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问大家
: What's "Yang Mi's dressing style"? Heard this term often but don't get the specifics😂 什么是幂式穿搭，好像经常听这个说法，也不知道具体是怎么个穿搭😂
: Summer version: crop top/camisole + oversized shirt + shorts & combat boots 夏天简单来说就是内搭小背心小吊带，外罩一个版型大一点的衬衫啥的，下身短裤+马丁靴的样子
回复 @能力有限人员 : So THAT'S Yang Mi's style![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
Now that you mention it, she does wear this often 原来这就是幂式穿搭![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
你这么一说好像是挺经常看到杨幂这么穿的
: Which sun protection jacket has the longest brim? I don’t want to wear a separate hat; I want a longer brim to help cover my face. 请问哪款防晒衣的帽檐是最长的？不想另外戴帽子，想要帽檐长点可以遮面部的.
: Hello dear~
The longest brim is on the Icey UV Protection Jacket with fingertip guard, which is 13cm long:
网页链接>>
Icewave Loose UV Protection Jacket, brim is 12.5cm:
网页链接>>
Binu Shade Short UV Protection Jacket, brim is 12cm:
网页链接>>
You can choose based on your preference 😊 哈咯亲亲~
最长的帽檐是Icey-指尖防护防晒服，帽檐长达13cm：
网页链接>>
Icewave-宽松防晒服，帽檐12.5cm：
网页链接>>
Binu shade-短款防晒服，帽檐12cm：
网页链接>>
您可以酌情选择哦😊
回复 @蕉下Beneunder : I’ll consider your suggestions before deciding, thank you for your reply. 我会参考你的建议再选择，谢谢你的回复.
: Can returns and exchanges only be processed by email? How long until I get a reply? 退换货只能发邮件处理吗？多久回回复呢？
: Hello dear~ Currently, returns and exchanges are only handled via email. We offer free shipping for returns and exchanges.❤Customer service email: support@beneunder.com Typically, you'll receive a reply within one business day. If there's a high volume of emails, we will reply within 48 hours.😊 您好亲亲~退换货目前只支持邮件来信处理呢，我们都是包邮退换货的哦❤客服邮箱：support@beneunder.com 一般工作日内隔天就会给到您回复，如遇到来信量大，48小时内为您回复哦😊
回复 @蕉下Beneunder : The clothes I bought were the wrong size. I just contacted customer service yesterday, and they told me to pay for shipping myself. 我买到的衣服尺码不合适，昨天刚跟客服联系过，让我自掏邮费。
: The cargo pants the model is wearing look so good, do they also have sun protection? 模特穿的工装裤也太好看了吧，也是带防晒值的么
: Hello dear~ Our Yang Mi-style cargo pants do have sun protection, with UPF50+ sun protection, blocking 99.6% of UV rays.😊 您好亲亲~我们的大幂幂同款工装裤是带防晒值的哦，具备UPF50+防晒力，抵御99.6%的紫外线的。😊
回复 @蕉下Beneunder : Okay![[喜欢]](/assets/emoji/comment-emoji/dm_xihuan@2x.png?v=1)
Thank you. 好的呀![[喜欢]](/assets/emoji/comment-emoji/dm_xihuan@2x.png?v=1)
谢谢
: First time seeing this brand/product. Are the products any good? 第一次看到，东西还好吗？
: The sun protection jacket is quite comfortable to wear. 防晒衣穿着还挺舒服的
: Bought quite a few items from this chaotic brand. The UV jacket is summer essential - cooling on skin, decent sun protection, easy to wash and compact for storage. Their sun hat fits big heads comfortably, and the umbrella is sturdy though rarely used (still intact). 从知道这个牌子乱七八糟也买了不少了，防晒衣就是夏天必备，上身有凉感，防晒效果应该是有的，而且比较好洗，收纳也不占衣柜多大地方，防晒帽就是好大一个帽子，大头围不勒头，他家雨伞也很结实，虽然用的次数比较少，没有任何破损啥的
: Are returns and exchanges free shipping now? Before, I bought a jacket that was a bit too small and wanted to exchange it, but didn't because paying for shipping myself was too expensive. After that, I didn't dare to buy again. 现在退换免邮费了吗，之前买过外套小了点，想换要自付邮费超贵就没换，之后就不敢再买了
: I also just received an item of clothing that's too small and I want to exchange it. Customer service said the US warehouse is moving, so I have to wait until they've relocated before I can return it. But I don't know if there will be shipping fees. 我也是剛到了一件衣服小了想換， 客服說美國倉庫在搬家，得等他們換好地方才可以退，但也不知道有沒有郵費
: Has anyone bought this sun protection shawl? Is it made of that cooling fabric? 谁买过这个防晒披肩，是冰感的那种材质吗？
: Yes, it's ice silk, very smooth and cool. 是的，冰丝的，很爽滑
: Has anyone bought it? How is it? 有买过吗 怎么样
: I've bought their sun protection hat, it's decent. 买过防晒帽还行
最新评论 74
: Bought it and wanted to return, but they don't reply to emails at all! Now the 30-day window is almost up, and it's just taking up space in my closet. First time encountering this kind of thing in the US. 买了想退货 说写email 可他们根本不回！ 现在30 天快到了， 只能堆在衣橱占地方. 美国第一次碰到这种
: Hello dear~! We are very sorry! Please provide your order number to Xiao Jiao! Xiao Jiao will resolve it for you immediately~ 您好亲亲~！非常抱歉！请您提供给小蕉您的订单号呢！小蕉火速为您解决~
: Why claim "free returns" when you won't cover shipping OR provide labels? Warehouse move caused 1+ month delay with zero resolution - just a new address! Change your damn headline to "NO free returns"!! 不是大大的标题写着退换货包运费吗！是虚假宣传？为什么发邮件退货说不能包运费连return label也提供不了？warehouse搬家耽误了一个多月了，现在完全没有任何措施就给个新地址就完了？那请你们大大的标题写明退货不包运费！！
: Your after-sales request has been received. Confirmation email sent to your registered address. 您好，您的售后协助申请已收到，确认邮件同步已发送至您提供的邮箱，请查收。
: Your order issue has been resolved. Thanks for your feedback! 您的订单问题君君已协助解决，感谢反馈！
: False advertising! Promised free returns but no return label + warehouse relocation delays. 0/10! 不是说了退换货包运费吗？为什么买了不但不包运费，还不提供return label，而且因为warehouse搬家之前都没法邮寄。退货简直0分！
: This store's also on Amazon with similar prices![[赞]](/assets/emoji/comment-emoji/dm_zan@2x.png?v=1)
but fewer color options 这个店铺Amazon也有看见，价格差不多![[赞]](/assets/emoji/comment-emoji/dm_zan@2x.png?v=1)
但颜色不全
: What's "Yang Mi's dressing style"? Heard this term often but don't get the specifics😂 什么是幂式穿搭，好像经常听这个说法，也不知道具体是怎么个穿搭😂
回复 @匿名用户 : Key points *raps whiteboard* 要点 敲黑板
: Summer version: crop top/camisole + oversized shirt + shorts & combat boots 夏天简单来说就是内搭小背心小吊带，外罩一个版型大一点的衬衫啥的，下身短裤+马丁靴的样子
: Only bought one $19.99 sport pants because of free shipping - won't purchase anything extra 就买了一条$19.99运动长裤因为包邮、绝不多买一件
: Does anyone know if this is shipped from China? I placed my order on the 12th, and I still haven't received it. 想问下谁知道，这个是从中国发货运出来的吗？我12号下的单，到现在还没收到？
回复 @匿名用户 : Hello dear, upon checking, your package was delivered on July 26th and placed in your mailbox. Please make sure to check it! 哈咯亲亲~经查询您的包裹7月26日已经送达了，邮件员为您放入mail box了呢，请您注意查收哦！
回复 @蕉下Beneunder : Received. 已收到
: My daughter likes the fabric of their flared pants, but unfortunately, the style without pockets isn't as appealing. Might as well buy two more pairs. 女儿喜欢她家的微喇裤的材质，可惜没有带口袋的式样不如买多两条。
: Hello dear, you can check out our early autumn new flared pants, which come with pockets! 网页链接>> 您好亲亲可以看看我们的初秋新品喇叭裤，是带口袋款的哦~
网页链接>>
回复 @蕉下Beneunder : Can you check order SPBUUS#58983? Ordered on 26th but still not received. 可以帮忙查询订单吗？26号下单还没有收到。SPBUUS#58983
: The hat looks nice. 帽子好看
: Too expensive. 太贵了
: That hat's discounted price is still over twice the cost in Mainland China 😅 那个帽子打完折是国内二倍还多😅
: I received my package today. I bought four items but only received three—one sun protection jacket is missing. 今天收到包裹买了四件东西就收到了三件少了一件防晒衣。
: Looks like others are having the same issue below. Maybe when you buy a lot of items, they get shipped separately. Try waiting a bit for the other package, or contact customer service to check for you. 看楼下也有这个情况，是不是买的多了就自动给分开发货了啊 再等等物流 或者找客服帮你查一下
回复 @匿名用户 : Hello dear, it should be shipped separately. 😊 Please provide your order number, and I'll quickly check it for you~ 您好亲亲，应该是分开发货了😊请告诉小蕉您的订单号哦。小蕉火速为您查询~
: I placed an order two weeks ago for 5 items but have only received 2 so far. Why haven’t I received the remaining 3 yet? 我买了两个星期了5样只收到两个还有3样怎么还没有收到
: Hello dear, your items were shipped separately~ An after-sales email has been sent to your inbox, please keep an eye out for it~ 您好亲亲，是分开发货了~售后邮件已发送至您邮箱请您注意查收哦~
: Hello, I placed an order a week ago but still haven’t received a shipping confirmation email. 你好我一个礼拜前下单的。但是还没收到发货邮件
: Hello, we’ve received your after-sales assistance request. A confirmation email has been sent to the email address you provided, please check your inbox. 您好，您的售后协助申请已收到，确认邮件同步已发送至您提供的邮箱，请查收。
: Your order issue has been assisted by Junjun. Thanks for your feedback! 您的订单问题君君已协助解决，感谢反馈！
: Which sun protection jacket has the longest brim? I don’t want to wear a separate hat; I want a longer brim to help cover my face. 请问哪款防晒衣的帽檐是最长的？不想另外戴帽子，想要帽檐长点可以遮面部的.
: Hello dear~
The longest brim is on the Icey UV Protection Jacket with fingertip guard, which is 13cm long:
网页链接>>
Icewave Loose UV Protection Jacket, brim is 12.5cm:
网页链接>>
Binu Shade Short UV Protection Jacket, brim is 12cm:
网页链接>>
You can choose based on your preference 😊 哈咯亲亲~
最长的帽檐是Icey-指尖防护防晒服，帽檐长达13cm：
网页链接>>
Icewave-宽松防晒服，帽檐12.5cm：
网页链接>>
Binu shade-短款防晒服，帽檐12cm：
网页链接>>
您可以酌情选择哦😊
回复 @蕉下Beneunder : I’ll consider your suggestions before deciding, thank you for your reply. 我会参考你的建议再选择，谢谢你的回复.
: A friend brought me some arm sleeves from Mainland China for cycling, but it's so hot!! Guess I'll save them for warmth in the fall -_- 朋友从国内给我带了个袖套，骑车用，可是好热！！打算秋天用作保暖-_-
: Ice silk arm sleeves are much better for the heat. 买冰丝的袖套会好很多
: I made a purchase two weeks ago, but the sun hat wasn't sent to me. What should I do TvT 两周前买了一波但是太阳帽没给我寄来这怎么办啊TvT
回复 @匿名用户 : Hello dear~! Our after-sales representative has already handled your request properly. The orders were shipped separately, which is why the tracking numbers are different! Please keep an eye on your email inbox 😊 您好亲亲~！售后小姐姐已经为您妥善处理，是因为分开发货导致物流号不同哦！请您注意邮箱查收哦😊
: Hello dear~! It should be shipped separately. Please provide your order number, and I'll check it for you! 您好亲亲~！应该是分开发货啦，请您告诉小蕉订单号，小蕉帮您查询哦！
: Are returns and exchanges free shipping now? Before, I bought a jacket that was a bit too small and wanted to exchange it, but didn't because paying for shipping myself was too expensive. After that, I didn't dare to buy again. 现在退换免邮费了吗，之前买过外套小了点，想换要自付邮费超贵就没换，之后就不敢再买了
: I also just received an item of clothing that's too small and I want to exchange it. Customer service said the US warehouse is moving, so I have to wait until they've relocated before I can return it. But I don't know if there will be shipping fees. 我也是剛到了一件衣服小了想換， 客服說美國倉庫在搬家，得等他們換好地方才可以退，但也不知道有沒有郵費
: The swimsuit I bought is the wrong size. I want to exchange it for a different size, can it be done with free shipping? 买的泳装大小不合适，想换个号码，能否免邮费。
: I just bought a bunch of stuff from their store. One item I bought based on online size recommendations was too short. After contacting customer service, I was told that free returns/exchanges were not allowed and I had to pay for shipping myself. Ladies, think twice![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
刚在他家买了一堆，其中一件我根据网上的尺码建议买的，短了，跟客服联系后被告知不能免费退换，要自掏邮费，姐妹们三思![[笑哭]](/assets/emoji/comment-emoji/dm_xiaoku@2x.png?v=1)
: Hello dear, we do support free shipping for returns and exchanges (returns/exchanges require the hangtag, labels, and product appearance to be intact)~ Please tell Xiao Jiao your order number, Xiao Jiao will help you look it up! 您好亲亲，我们是支持包邮退换货的呢（退换货需保证吊牌、标签、商品外观完好）~请您告诉小蕉订单号，小蕉帮您查询哦！
回复 @匿名用户 : Hello dear~! The free shipping return/exchange email has been sent to your inbox, please check your email~😊 您好亲亲~！包邮退换邮件已经发送到您邮箱哦，请您注意查收呢~😊
: Has anyone bought this sun protection shawl? Is it made of that cooling fabric? 谁买过这个防晒披肩，是冰感的那种材质吗？
: Yes, it's ice silk, very smooth and cool. 是的，冰丝的，很爽滑