[Expired]LILYSILK December Sale
Up to 30% Off
- LILYSILK Year-End Sale: 20% off with no minimum purchase, 25% off orders over $399, 30% off orders over $700 with exclusive promo code MOONSALE30 .
- Sleepwear collections enjoy 30% off with no minimum purchase with exclusive promo code DMSLEEP30 .
- Underwear collections enjoy 30% off with no minimum purchase with exclusive promo code UNDERWEAR50 .
- Free shipping on all orders over $69 within the United States.
- Offer ends December 31st.
- Buy>>
Logistics Information:
Orders will be shipped within 1-2 business days after placement, and delivery to the United States takes 2-6 business days. Products will be shipped via international logistics carriers such as DHL, FedEx, USPS, TNT, OCS, UPS, etc. For more details, please check the official website information.
Returns & Refunds:
The merchant offers a 60-day Money-back Guarantee for purchased items. For U.S. orders, the first return shipment is free, while subsequent returns require the customer to cover shipping costs. For more details, please refer to the official website.
Customer Service:
You can contact the merchant at support@lilysilk.zendesk.com and typically receive a response within 24 hours. Alternatively, you can reach out via Online Chat during business days.
问大家
: How does the zippered wool hoodie look? Is it thick enough? 拉链款羊毛帽衫好看,厚实度咋样?
: Judging by the thickness, it looks like something you'd wear when it's around 10 to 20 degrees Celsius. 看着厚度大概就是个十几二十度左右穿的样子
最新评论 9
: Wool and cashmere sweaters look great
羊毛羊绒毛衣好看
: The workmanship is really poor. And I emailed customer service, and they didn't even reply for a whole week. 这做工,太差劲了。而且给客服发邮件,一周都不带回的。
: Dear customer, we have received your feedback and are truly sorry that we didn't meet your expectations 😔. We take the workmanship issue you mentioned very seriously and would like to investigate and address it immediately. If it's convenient for you, could you please provide your order number here? 🔍 We will definitely follow up right away and get back to you with a satisfactory resolution as soon as possible. Once again, we sincerely apologize for this unpleasant experience. We look forward to your reply so we can have the opportunity to make up for this mistake. 💪 亲,收到您的反馈,我们真的非常抱歉没能让您满意😔。 我们非常重视您提到的做工问题,也希望能立刻为您核查处理。如果您方便的话,可以在这里直接提供一下您的订单号吗? 🔍 我们一定会马上为您跟进并尽快给您一个满意的答复。 再次为这次不愉快的经历诚恳致歉,期待您的回复,让我们有机会弥补这次的失误。💪
回复 @LILYSILK : 100011128684 100011128684
: Will there be any customs duties? 会收关税么?
: The half-zip sweatshirt looks really nice, and the drape is quite good. I'm not sure about the quality though... Will it pill? 半拉链卫衣好好看,垂坠感挺好的,不知道质量咋样啊…会起球吗
: Order placed! 下单!
: How does the zippered wool hoodie look? Is it thick enough? 拉链款羊毛帽衫好看,厚实度咋样?
: Judging by the thickness, it looks like something you'd wear when it's around 10 to 20 degrees Celsius. 看着厚度大概就是个十几二十度左右穿的样子