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问大家
: Can their store issue a certificate? I heard customs in some places confiscate it, so a certificate would be safer. 他家能开证书吗？据说有的地方海关要没收，也证书保险点
: It's like this: based on our experience and customer feedback, generally, American ginseng within five pounds and within 5,000 RMB, if placed in checked luggage with a receipt, can usually clear customs smoothly. Regarding the certificate, you are probably referring to the CITES certificate. This certificate is like an American passport for American ginseng, but it doesn't guarantee that American ginseng can enter China. Also, applying for a CITES certificate requires a $100 application fee and a one-month application period. 是这样的，根据我们的经验以及客户的反馈，一般来说，五磅以内的花旗参，五千人民币以内，放托运，带上收据，一般来说可以顺利过关。证书的话您指的应该是cites证书，这个证书是花旗参的美国护照，不能保证花旗参可以进中国，以及申请cites证书需要100美元的申请费以及一个月的申请期。
回复 @Rebecca007 : Dear, generally, American ginseng within five pounds and within 5,000 RMB, if placed in checked luggage with a receipt, can usually clear customs smoothly. 亲，一般来说，五磅以内的花旗参五千人民币以内，放托运，带上收据，一般来说是可以顺利过关的
: What are the benefits of wild ginseng powder? 野山参粉是什么功效啊
: Nourishes Yin and moisturizes dryness, boosts immunity, promotes fluid production and moistens the lungs. 滋阴润燥，提高免疫力，生津润肺
回复 @許氏参业集团官方客服 : Okay, thank you, dear. 好的，谢谢亲
: How soon will I receive order details after placing an order? 请问下单多久会收到订单明细啊？
: If you provided an email, you'll receive order confirmation on the same day. If not received, please contact Hsu's customer service. 如果您有填写email，下单后当天就会收到订单确认。如果没有收到，欢迎与许氏客服联系。
最新评论 49
: How soon will I receive order details after placing an order? 请问下单多久会收到订单明细啊？
: If you provided an email, you'll receive order confirmation on the same day. If not received, please contact Hsu's customer service. 如果您有填写email，下单后当天就会收到订单确认。如果没有收到，欢迎与许氏客服联系。
: Why can't I open the website? 为什么我打不开网站？
: Couldn't access yesterday either, but it works today - you can try now 昨天我也不行，今天可以了，你可以上试试
: The website has been restored. We sincerely apologize for the inconvenience. 网站已修复，给您造成的不便非常抱歉
: Perfect for gifting～ 送禮～
: Couldn't find any boxed American ginseng slices? Are there any more boxes available? 没找到盒装花旗参片呢？请问还有盒装吗
回复 @匿名用户 : Boxed version available here: 网页链接>> 这里有盒装的：网页链接>>
: There are: 网页链接>> 有：网页链接>>
: Why are there no bottled wild ginseng powders anymore, now they've become packaged![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
为啥没有瓶装的不是的野生的参粉卖了，。。现在变成袋装了![[捂脸哭]](/assets/emoji/comment-emoji/dm_wulianku@2x.png?v=1)
: Bottled wild ginseng powder here: 网页链接>> 瓶装野山参粉在这里：网页链接>>
: The free gift isn't the 5th Anniversary Gift Box. 赠品送的不是5周年礼盒呀
回复 @edenye : The Hu's American Ginseng in Chinatown caters to our wholesalers, and the product prices in these stores are set by them. 唐人街上的许氏花旗参适合我们有批发合作的，这些店家的产品价格都是他们定的
回复 @匿名用户 : Why are the prices at your own store much higher than those in the American market, like Chinatown? 为什么你们直营的比美国市场上比如唐人街卖的贵了那么多？
: Can I place an order directly with a Mainland China address? 是可以直接下单地址写国内吗？
回复 @匿名用户 : I feel like there aren't as many options on Global Shopping. As for whether the products are different, I’ll have to ask since my family received it. I’ll update you later. 感觉全球购选择没那么多。至于东西有没有差别，我得问问，因为是家里收的。回头更新一下。
回复 @某妹纸 : Products from Global Purchase and US Pavilion are both Wisconsin-grown American ginseng 全球购的产品和美国馆的一样都是威斯康星种的花旗参
: Why don't I see any boxed American ginseng slices? They're all in gift boxes![[流汗]](/assets/emoji/comment-emoji/dm_liuhan@2x.png?v=1)
为什么都没看见盒装的花旗参片 都是礼品包装盒的![[流汗]](/assets/emoji/comment-emoji/dm_liuhan@2x.png?v=1)
: Dear, here are the boxed American ginseng slices: 网页链接>> 网页链接>> 亲，这些是盒装花旗参片：网页链接>> 网页链接>>
: I also didn't receive the 50th-anniversary gift box. It was a box of Gold Ginseng Gel produced a year ago. Is it still edible? 我也没收到50周年礼盒，是一盒一年前生产的金参娇，还能吃吗？
回复 @匿名用户 : Customer service closes at 5 o'clock. I've already sent an email. Thanks for the reminder. 客服五点就下班了，已经发了邮件啦，谢谢提醒。
: Hi, did you call customer service yesterday? 亲，您昨天有打电话联系客服吗？
: After adding to cart and entering the discount code, I received Gold Ginseng Gel instead of the 5th-anniversary gift package. How can I get the 5th-anniversary gift package? 加入购物车输入折扣码后，送的不是5周年礼包，是什么金参胶，想要5周年礼包怎么弄
回复 @許氏参业集团官方客服 : How can I get the 5th Anniversary Gift Box? I just bought it too, and all I received was a Jinshen Paste with a spoon. 怎么才可以拿到5周年礼包，我也刚买收到的也只是一个勺子的金参膏
: You can call 8008261577 and we can send you a box of the 50th-anniversary gift box. 您打电话来8008261577我们可以送您一盒五十周年庆礼盒
: Why is it so much more expensive this year? The discounts aren't great either. Local American ginseng isn't even affected by the tariff war, so why join the crowd and raise prices? Life is too hard![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
![[钱包裂开]](/assets/emoji/comment-emoji/dm_qiong@2x.png?v=1)
为什么今年贵了那么多？折扣也不给力。本地花旗参又不受关税战影响，为什么还要凑热闹涨价？生活太艰难了![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
![[钱包裂开]](/assets/emoji/comment-emoji/dm_qiong@2x.png?v=1)
: Dear, we haven't had a uniform price increase so far this year. 亲，我们今年到现在为止没有统一涨价
: Due to inflation, the consumables we use to produce American ginseng have all increased in price, such as the stakes for building sheds, etc. Therefore, our products have also increased in price. 因为通货膨胀的关系，我们生产花旗参的耗材都涨价了，比如搭棚子的桩子等。所以我们产品也涨价了。
: Can their store issue a certificate? I heard customs in some places confiscate it, so a certificate would be safer. 他家能开证书吗？据说有的地方海关要没收，也证书保险点
回复 @許氏参业集团官方客服 : What if it gets confiscated?![[叹气]](/assets/emoji/comment-emoji/dm_tanqi@2x.png?v=1)
要是被没收怎么办呢![[叹气]](/assets/emoji/comment-emoji/dm_tanqi@2x.png?v=1)
: It's like this: based on our experience and customer feedback, generally, American ginseng within five pounds and within 5,000 RMB, if placed in checked luggage with a receipt, can usually clear customs smoothly. Regarding the certificate, you are probably referring to the CITES certificate. This certificate is like an American passport for American ginseng, but it doesn't guarantee that American ginseng can enter China. Also, applying for a CITES certificate requires a $100 application fee and a one-month application period. 是这样的，根据我们的经验以及客户的反馈，一般来说，五磅以内的花旗参，五千人民币以内，放托运，带上收据，一般来说可以顺利过关。证书的话您指的应该是cites证书，这个证书是花旗参的美国护照，不能保证花旗参可以进中国，以及申请cites证书需要100美元的申请费以及一个月的申请期。
: What are the benefits of wild ginseng powder? 野山参粉是什么功效啊
: Nourishes Yin and moisturizes dryness, boosts immunity, promotes fluid production and moistens the lungs. 滋阴润燥，提高免疫力，生津润肺
回复 @許氏参业集团官方客服 : Okay, thank you, dear. 好的，谢谢亲
:![[赞]](/assets/emoji/comment-emoji/dm_zan@2x.png?v=1)
![[赞]](/assets/emoji/comment-emoji/dm_zan@2x.png?v=1)