[Expired]LUOLAI Summer Sale
- LUOLAI now offers Washable collections, pillows and more at a big sale up to 50% off. Multiple promotions available (see table below).
| DM Exclusive Bundle Deals (add both items to cart together) | Discount | Exclusive Promo Code |
| Value Bundle | 50% OFF | DMDP+DM7Z |
| 50% OFF | DMDP+DM7Z | |
| 46% OFF | DMDP+DM7Z |
- Tax-free and free shipping within the US.
- Tips: Free gifts will be shipped with your order automatically, no need to add them to cart.
- Buy >>
| Recommended Products | Promotions & Exclusive Promo Codes | Highlights |
| Exclusive 40% OFF, as low as $106
DM7Z + DM6Z |
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| Exclusive 40% OFF plus FREE silk pillow
DM7Z + DM6Z |
| |
| Exclusive 50% OFFFinal price $110
DM7Z + DM5Z |
| |
| Exclusive 40% OFFFinal price $115
DM7Z + DM6Z |
| |
| Exclusive 40% OFF, as low as$148
DM7Z + DM6Z |
| |
| Exclusive 50% OFF, final price$110
DM7Z + DM6Z |
| |
| Exclusive 50% OFF, final price$146
DM7Z + DM6Z |
| |
| Exclusive 50% OFF, final price$346
DM7Z + DM6Z |
| |
| 60% Soybean Fiber All-Season Comforter
| Exclusive 50% OFF, as low as$85
DM7Z + DM5Z |
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问大家
: Looks good. I'm wondering if it's suitable for someone who has a cat that sleeps with them. Will it get scratched up/torn?
看着不错,想知道养猫还陪睡的合适吗,会不会刮烂掉
回复 @匿名用户 : Sometimes my cat goes crazy and entertains itself on the quilt
The duvet cover I’m using now is silkier than regular cotton, has a few small holes from his claws... I'm worried the silk one won't be durable 我家猫偶尔抽风,会在被子上自嗨
我现在用的被套质感比普通纯棉要丝滑有几个小洞他爪子抠的….我怕蚕丝的不抗造
回复 @Bi8boioiogo : If claws are indeed sharp, our quality should prevent tearing, but some pilling is inevitable. 那应该都是厉害的话,我们的质量应该不至于被刮烂掉,但是刮到起毛啥的是肯定得了
: Is the pillow comfortable to sleep on, everyone! No ads, please! I suffer from shoulder periarthritis![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
. 枕头好不好睡啊各位!不要广!本人肩周炎患者![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
: If you have neck problems or frozen shoulder, you can try the zero-pressure deep sleep pillow, it's quite comfortable. 颈椎不好或者肩周炎可以试试零压深睡枕,还挺舒服的
回复 @柿柿如意兔兔 : Okay, thank you. 好的谢谢你
: I bought a summer quilt. I see there are also 'all season' and 'summer & all season'. What's the difference? 买了夏被,看还有all season , summer & all season,都什么区别啊?
: All season means it's a four-season quilt. Summer & all season is a 2-in-1 quilt, which can be separated or combined by buttons—when combined, it can be used as a winter quilt. all season是四季被。summer&all season是二合一被,通过纽扣可以进行拆分或者组合,组合后可以替代冬被。
回复 @LUOLAI海外官方客服 : Got it
Thank you 明白了
谢谢
: Can the washable version be machine dried?? 能水洗的能烘干吗??
: Can I machine dry it? 能我烘干了
: Looks so comfortable. Is this all-season quilt suitable for 69-76°F room temp? 看着好舒服的样子,四季被室温69-76华氏度适合盖吗?
: Yes 可以的
: Is it worth it? Does anyone know? Thanks 划算吗?有人知道吗~谢谢
: The 50% off is quite a deal 5折的蛮划算
: Is that one a 2-in-1? All Season? 那款是二合一啊?All Season?
: The sumeer & All Season is a 2-in-1 set. sumeer&All Season 是二合一的。
: What kind of pillowcase works best with the Zero-Pressure Deep Sleep Pillow? Regular ones don't seem to fit well. 零压深睡枕要配什么枕套,感觉普通枕套会不贴合
: We include pillowcases by default~ They're specifically made to match the zero-pressure pillow. 我们是默认送枕套的~是专门给零压枕配对的枕套,。
: Is the pillow comfortable? 枕头舒服吗?
: From personal experience, our editor has been using the Zero-Pressure Deep Sleep Pillow and finds it very comfortable with improved sleep quality. Haven't tried the memory foam pillow yet, so can't comment. 从个人角度,小编一直在用零压深睡枕是舒服的,睡眠也改善了~记忆枕还没用过,不敢乱说。
: Silk comforters must be so smooth and comfortable. By the way, can they really be washed? 蚕丝被滑溜溜的一定很舒服。话说真的能水洗吗?
: Yes, it's specially designed. 可以的,是专门设计的
最新评论 281
: Please process a refund. The item I received is different from what I ordered. 麻烦退款 买的和发来的不一致
: Sorry to keep you waiting. I have seen your order number. Please send me a private message on the official website backend, and I will also contact you via email to handle the return or exchange. I sincerely apologize for the poor shopping experience. 不好意思让您久等了,有看到您的订单号,请您到官网后台私信一下我,我也会邮件与您沟通处理退换货事宜,给您带来了不好的购物体验实在抱歉
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: The after-sales service is so irresponsible! No response to the return/exchange request! Resend the email again. Previously, I left a message on Dealmoon and was told to DM them, but no reply to the DM either. Luolai's customer service only responds on Dealmoon but disappears when it comes to actually solving problems. Dealmoon should also screen the quality of merchants advertising on the platform. 售后太不作为了吧!退换要求一直不回复!重新发一遍邮件。之前在dealmoon上留言,让我后台私信,私信也不回。luolai客服光在dealmoon上回复,真到处理问题的时候就消失。Dealmoon也要筛选一下在平台打广告的商家质量。
: We have actively assisted you with the matter. Thank you for your patience and understanding! 已帮您积极处理了,感谢您的耐心和等待!
: Order number 2208, I bought a Queen size ice silk duvet, but received one that's 180×200cm. I emailed customer service requesting an exchange, only to get a response saying that the Queen size for this duvet is indeed 180×200cm. However, the dimension chart for this duvet on Luolai's mobile website clearly states that Queen size is 200×230cm. Even ChatGPT says that a duvet measuring 180cm x 200cm is smaller than a Full size and definitely not a Queen size—it's closer to a Twin XL or a small Double. Initially, I just wanted to exchange for the correct size, but after receiving such a response, now I just want a full refund and don’t want to argue anymore. The website’s chat feature is also useless, with no customer service actually online. I’ve been a loyal fan of Luolai and have shipped many bedding products overseas before. This time, I wanted to try ordering directly from their U.S. website, but I never expected such a frustrating experience. From now on, I’ll just stick to shipping things myself. If Luolai wants to succeed in the overseas market, they should at least get their sizes right first! 订单号2208,买了条Queen size的冰皮被,收到180×200cm,给customer service 发邮件要求换货,居然收到答复说这款被子的queen size就是180×200cm。罗莱手机网站上这款被子的dimension chart里写的Queen size是200×230cm。连ChatGPT都说a duvet that is 180cm x 200cm is smaller than a Full and definitely not a Queen size. It’s closer to a Twin XL or a small Double. 本来是想换个正确的尺码,收到这样的回复,现在只想要求full refund,不想再掰扯。网站上的chat也是形同虚设,根本没客服在线。 我是罗莱的铁粉,之前海运了好多床品过来,这次想试试直接美国官网下单,没想到这糟心的,以后还是自己海运吧。如果罗莱想做好海外市场,至少应该把size搞清楚再来!
: Here's an update on the progress: The customer service approved the full refund the very next day after I posted this comment. The entire return and refund process went smoothly from start to finish. 来update一下进展,发完这条评论后第二天客服便同意了full refund,至此退货退款全程丝滑
回复 @匿名用户 : The response I received was also quite frustrating... I hope DealMoon can step in to mediate. 我的收到的答复也是很让人无语。。。希望DealMoon能出面协调一下吧
: Order #2134: I ordered two pink pillowcases and two green pillowcases, but received four green ones instead. I submitted an exchange request via email on the official website last weekend, but there has been no follow-up from customer service yet. Can someone help resolve this? 订单#2134,下单了两个粉枕套两个绿枕套,最后送来了四个绿枕套。上周末在官网邮件申请exchange,到现在没有客服跟进,有人可以处理一下么?
: Sorry for the long wait. You can DM us on the official website backend. We've checked your order and will actively assist you. Thank you for your patience and support! 不好意思久等了,您可以到官网后台私信我,我们查看了您的订单,会帮您积极处理,感谢您的耐心等待与支持!
回复 @匿名用户 : We have actively assisted you with the matter. Thank you for your patience and understanding! 已帮您积极处理了,感谢您的耐心和等待!
: Why can't I track the shipping number for the quilt I purchased? What's going on? It's been several days already.
为什么我购买的被子运单号显示查询不到 到底怎么回事都好几天了
: Sorry to keep you waiting. You can DM me on the official website backend, and I'll help you check your order status. 不好意思让您久等了,您可以在官网后台私信我,我帮您查看订单状态
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: It's been 13 days and it's still in Yiwu? By the time it reaches the US, it'll be winter already. 已经十三天还在义乌?到美国都冬天了吧
: I'm really sorry for the long wait. I see your package has arrived and is ready for delivery, expected to arrive in the next few days. Thank you for your patience and support! 实在不好意思让您久等了,看到您的快递已经抵达并且准备派送了,预计这几天就会送达了,感谢您的耐心等待和支持!
: I love the ice silk quilt the most—smooth, lightweight, soft, and breathable. It's so comfortable to use on summer nights. This time, I'm buying another one in king size. 我最喜欢冰皮被,柔滑轻软,还滑爽透气,夏天晚上盖太舒服了,这次再买一床king size的
: I placed my order on June 26th and still haven't received it. I did get an email asking for a product review, but how can I review something I haven't even received yet? Is there any customer service representative who can check when my package will arrive? 6月26号下的单到现在还没收到,邮件倒是收到对产品的评价,问题我还没收到我也不知道啊,有客服能帮我看一下我的包裹什么时候到吗?
: We have actively worked to resolve the issue for you. Thank you for your patience and support. 已经帮您积极解决问题了,感谢您的耐心等待与支持
: This is ridiculous. The order was placed a month ago. First, I couldn't receive the item, then when I did, it was wrong. I had to re-order, and that was two weeks ago. Now there's no news again. Please help, buying a cup shouldn't be this frustrating, and I shouldn't have to spend so much effort and time following up. The experience is really bad.. 离谱了,订单一个月前下的,先是收不到货,收到了货又发现不对,重新改订单,这也是两周前的事了,现在又没音讯了,请帮忙,买个杯子这么糟心,还要费心费时间跟进,体验很差..
: Hello, I saw that you also messaged me privately on the official website backend. I've located your package and have urged the logistics team to speed up delivery. We are actively working to resolve your issue. 您好,我看到您在官网也后台私信我了,我这边有查到您的包裹,我这边也催促物流加快运输,我们积极解决您的问题
: Is the pillow comfortable to sleep on, everyone! No ads, please! I suffer from shoulder periarthritis![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
. 枕头好不好睡啊各位!不要广!本人肩周炎患者![[流泪]](/assets/emoji/comment-emoji/dm_liulei@2x.png?v=1)
: If you have neck problems or frozen shoulder, you can try the zero-pressure deep sleep pillow, it's quite comfortable. 颈椎不好或者肩周炎可以试试零压深睡枕,还挺舒服的
回复 @柿柿如意兔兔 : Okay, thank you. 好的谢谢你
: My favorite Luolai ultra-soft bedding is the Fragrant Breeze Beauty 2-in-1 Silk Quilt. 我喜欢的罗莱超柔床品是香风美人二合一蚕丝被
: Currently using Luolai's Bamboo Dew & Lotus Washable Silk Quilt. One combo quilt works for all four seasons 😆 Super convenient for seasonal changes! And it's washable too. 在用罗莱的竹露清荷可水洗蚕丝被,一张组合被可以用四季😆换季超方便!还可以水洗哦
: Having trouble with sleep quality, looking for a zero-pressure deep sleep pillow. Good sleep is really so important. 睡眠质量不好,想看零压深睡枕,睡眠好真的太重要了
: That fresh natural feeling should help fast sleep
Great first impression 清新自然的感觉睡觉应该能很快入眠
第一眼的感觉就很不错
: My favorite is LUOLAI's Bamboo Dew & Lotus washable silk quilt - so refreshing for summer sleep 我喜欢罗莱的竹露清荷可水洗蚕丝被,夏天睡觉清清爽爽的
: I really love the ultra-soft bedding from LUOLAI, especially their Mihua Collection set. The green color scheme is so beautiful, and the texture feels incredibly soft when covering myself 😴 好喜欢罗莱超柔床品他们家的弥花集套件,它的那个绿色配色好好看,而且盖在身上很质地真的好柔软😴
: Favorite Luolai Ultra-Soft Bedding: Zero-Pressure Pillow 喜欢的罗莱超柔床品:零压枕
: LUOLAI's mulberry silk cooling quilt is soft, lightweight and breathable - no stuffiness even in hot weather. 罗莱的桑蚕丝冰被很柔软,盖着轻盈透气,不闷热,天气热了也能睡得很舒服。