[Expired]Goelia June Sale

: We sincerely apologize for the inconvenience you've experienced! For full-priced items with quality issues or incorrect sizing, we offer a 15-day return/exchange policy (return shipping costs for non-quality issues are the customer's responsibility). Regarding the odor, transparency, and unusual fit you mentioned, we will immediately report these to our quality control team for investigation. Kindly email your order number and details of the issues to our customer service at support@goelia.com.au—we'll assist with the return/exchange process and hope to make up for this unpleasant experience. Thank you for your patience! 实在非常抱歉让您遇到这么多问题！正价商品若存在质量问题或尺码不合适，支持15天内退换货（非质量问题需自行承担寄回运费）。您提到的异味、透感、版型异常等情况，我们会立即反馈给品控团队排查。辛苦您通过客服邮箱support@goelia.com.au发送订单号和问题细节，我们会协助处理退换事宜，也希望能有机会弥补这次的不愉快～

: Per their size chart (156cm/105lbs = S for the polka dot), plus reviews mentioning tight chest fit, sizing up to M might work. Their sizing isn’t consistent—same stats may need different sizes across items, so US sizing won’t apply. 按照它的尺寸，看那个身高体重表，156cm 105lbs，那件波点的应该选S，加上评论里面有人提到胸被压的很小，说明衣服比较偏紧，估计选个M也是可以的。他家尺码并不统一，同样身高体重不同衣服对应的码数是不同的，所以不能直接按照美国size来选

: Apologies for the hassle! Full-price items allow returns/exchanges (non-defective returns require self-paid shipping). Your feedback on sizing/discount rules is noted for optimization~ 实在抱歉给您带来不便！正价品支持退换货（非质量问题需自行承担运费），您反馈的尺码和折扣规则问题我们已记录，会尽快优化指引~

回复 @GOELIA : I could’ve returned everything. Your policy makes zero sense. 其实我可以全部退回的，你们的这个规则真的很不合理

: Babe! We’d *love* to get your faves to you 🥺! While free shipping isn’t available yet (we’re working on it!), current deals are *fire*—free shipping over $169, plus 10% off 2 items or 30% off 5 items, with stackable discounts in the Deals section! Mix and match to dodge shipping fees *and* save big~ 宝！真的超希望能把喜欢的宝贝送到您手上🥺！虽然目前不包邮有些遗憾，但后续我们也在努力优化运费政策～现在下单其实也超划算的，满 169 刀就包邮，还能享受 2 件 9 折、5 件 7 折，deals 区商品还能折上折！要是挑几件凑凑单，不仅能免去运费烦恼，还能省下不少钱呢～

: Then I just won't buy it. The return policy isn't friendly, as it requires the buyer to cover the shipping costs. It doesn't seem worth it. 那就不买了呗。return policy不友好，需要买家承担运费。感觉不划算。

: Sweetie~ Different styles may vary in fit, so we recommend contacting customer service with the specific item number + your height, weight, and measurements. They’ll provide more accurate sizing suggestions based on the cut! You can also ask them to verify the model’s outfit details to avoid picking the wrong size. Leave the sizing struggles to us! 😊 宝~不同款式版型可能有差异，建议直接找客服报上具体款号+你的身高体重三围，他们会根据版型给更精准的选码建议～ 模特穿搭信息也可以一起问客服核对，避免选错哦～ 选码困难症交给我们来搞定！😊

: We’re truly sorry for your concern! We’ll keep optimizing the free shipping threshold. For now, if you’re worried about sizing, you can refer to the size chart on the product page. If the size doesn’t fit within 7 days of delivery, non-special items are eligible for returns/exchanges (you’ll just cover the outbound shipping fee). If you’re unsure about sizing, we can also help recommend options to ensure a confident purchase~ 实在抱歉让您有这样的顾虑！免邮门槛我们会持续关注优化，目前您若担心尺码问题，可先参考商品详情页的尺码表选购，收到货7天内若尺码不合适，非特殊商品支持退换货，仅需您承担寄出运费哦~ 若拿不准尺码，我们也可以帮您推荐，尽量让您买得放心~

回复 @Hanna666 : We sincerely apologize for the inconvenience 😔! Please send your order information (such as name, order phone number, and credit card charge screenshot) to our customer service email at support@goelia.com.au, and our team will promptly check your order status and follow up on the issue~ 实在抱歉给您带来不便😔！您可以将订单相关信息（如姓名、下单手机号、信用卡扣费截图等）发送至客服邮箱 support@goelia.com.au，客服会尽快为您查询订单状态并跟进处理～

: Babe, you can compare the recommended sizes and the size & fit chart in the product details. If you’re still unsure, you can also reach out to our customer service for recommendations~~~ 宝，您可以看下商品详情的尺码推荐和size&fit表格对照哈，如果不确定也可以联系下我们客服给您推荐~~~

: It should be about a size M as well (if it’s a relaxed fit, you could pick S). That's what I did. 差不多也是M码吧（如果relaxed fit可以选S），我就是。

: I usually wear M or S, but compared to this brand's sizing, I think I need XL. 我也是一般穿M或者S，但是感觉对比这家码，我觉得我得要 XL

: Babe~ You get free shipping on orders over $169, plus you can stack 10% off when you buy 2 items, and 30% off when you buy 5! Deal zone items can even be combined with extra discounts~ It really adds up to great savings! Just pick a few things you like to hit the free shipping threshold—basically, you’re getting shipping for free~ Let me know if you need any help~ 😊 宝~咱们可以满169刀包邮哟，还能叠加2件9折、5件7折，deals区商品还能折上折～算下来真的很划算！挑几件合适的凑单，四舍五入等于免运费啦～需要帮忙随时喊我呀～😊

: Babe, this is already the biggest discount in June so far. Right now, there are also free gifts with purchase and super-low-price add-on deals available on our site. So if there's something you like, now's a really great time to buy! 宝，这已经是目前6月最大折扣啦，站内目前还有满赠礼品和超低价换购活动哦。所以如果有喜欢的商品，现在购买就很划算啦。

: Did you log in to your account? When I bought over $40, shipping was $16 你登录账号了么，我买40多运费就是16

: Don't worry, dear! 😭 Because the items you purchased might be from different warehouses, the system automatically calculates multi-warehouse shipping fees, which might make the shipping look high~ After placing your order, please directly contact customer service with your order number. We will manually recalculate and refund the difference, ensuring you won't overpay! 宝别急！😭 因为您购买的商品可能来自不同仓库，系统会自动按多仓物流费计算，所以运费看起来高了～ 下单后您直接联系客服，提供订单号，我们会人工核算退差价，保证不会让您多花冤枉钱哈！

: Dear! You get free shipping when you spend $169 or more~ Plus, the more you buy, the better the deal: 2 items get 10% off, 5 items get 30% off directly, and if you stack that with extra discounts from the deals section, the shipping fee is practically free! Pick a few favorites to combine your order for great savings. Feel free to call me anytime if you need help choosing items~😉 宝！咱满169刀就包邮啦～而且买越多越划算：2件享9折，5件直接7折，要是再叠加deals区的折上折，运费四舍五入等于省啦！挑几件心水的凑单超划算，需要帮忙选款随时叫我呀～😉

: You're talking about the sweater plus tulle skirt set in the first picture, right? (I think the official misunderstood which set you meant.) I just bought it—it comes with a belt, and wearing it does make you look slimmer. 图一那一套毛衣上衣加纱裙的对吧？（我觉得官服理解错你指的哪套的）我刚买了，是自带一条腰带，戴上确实更显瘦。

: Dear~ The outfit in the first picture has a built-in tie-waist design, it's not a separate belt~ It's a slim-fit style that can suit various body types and is very flattering! 😊 宝~图一的衣服本身有系带设计哦，不是单独的腰带~属于修身款式，能满足不同身材的穿着需求，很显瘦哒！😊

: Dear, shipping fees have been temporarily adjusted this time due to the impact of trade tariffs~ We will closely monitor policy changes and strive to provide everyone with a more cost-effective shopping experience. If you find items you like, remember to check for any spend-and-save offers to save even more~ 亲，这次因为受贸易关税影响，运费暂时调整了～咱们之后会紧跟政策动态，尽量给大家争取更划算的购物体验。要是遇到喜欢的单品，记得看看有没有满减活动，能省更多哦～