[Expired]Dealmoon Exclusive: PEACEBIRD Cyber Week Sale
Extra 20% Off
- PEACEBIRD Online Mega Sale 20% off storewide with no minimum purchase, use exclusive promo code DMBF20 .
- SALE section up to 50% off, plus an extra 20% off.
- Winter New Arrivals | Department Store Styles | Men's Clearance | Zhang Jingyi's Picks
- Receive a free T-shirt with purchases of $300 or more.
- Price protection all year: If you find a price drop on your item, contact customer service for a refund of the difference (based on amount paid).
- Free shipping within the United States.
- Offer ends December 8th.
- Buy >>
Logistics Information:
The package will be shipped from a warehouse in China and is expected to be delivered to the United States and Canada within 3-7 business days.
Order modification:
- Order Cancellation: To cancel or modify an order, please email our customer service at support@peacebird.com within 1 business day.
- Please note that shipped orders cannot be modified. To ensure timely delivery, please provide detailed and accurate address, phone number, and postal code when placing an order.
Return & Refund:
- If you have any after-sales issues, please contact customer service at support@peacebird.com immediately to discuss solutions.
- For returns/exchanges, requests must be submitted within 7 days of receiving the item. Items must be brand new and unused. Please send your order number, product name for return/exchange, reason, and 1-2 photos proving the item's intact condition to support@peacebird.com. The merchant's customer service will contact you within 1 business day. (Detailed return policy available at Return Policy)
- For returns/exchanges not due to quality issues, customers are responsible for shipping costs. Refunds will deduct shipping fees and tariffs incurred by the merchant (20% of the order's actual payment amount).
- Special items: Socks, intimate apparel, etc., are non-returnable. Note: Coupons or gift cards used for orders will not be refunded upon return. The merchant reserves all final rights of interpretation.
- Women
- Men
问大家
: How do I return this? Can I return it for free? 这个怎么退货呀，可以免费退货吗
回复 @taozhi5 : Dear, did you encounter any issue with your order? If it’s a size issue, we can offer free exchanges. For other questions, feel free to email our customer service at support@peacebird.com 🌹 亲，请问您的订单是遇到什么问题了吗？如果是尺码不合适的话我们可以提供免费的换货服务哦，有更多问题可以给客服邮箱发送邮件support@peacebird.com🌹
回复 @PEACEBIRD官方客服 : Sent return request to support@peacebird.com two days ago but still no reply. 发了退货邮件给support@peacebird.com已经两天了，还没收到任何回复。
: Is this shipped from Mainland China? 这是从国内寄过来的？
最新评论 28
: Got the same coat as Zhao Jingyi wore 买了张婧仪同款大衣
: Didn't realize Peacebird was here! The coats and straight-leg pants look great with good value. 居然还有太平鸟啊，看着性价比好像很不错哎！大衣和直筒裤都蛮好看的
: OMG just learned Peacebird is now available in North America! Loved their designs years ago, though heard they changed designers later. 天呐我才知道北美也能买太平鸟了，前几年特别喜欢他家。但是后来好像换设计师了
: Bought a down jacket, quite lightweight. Consulted customer service about the size - I'm 165cm/120lbs and got size M, still feels slightly big but keeping it since it's not a major issue. Checked the logistics info and it was indeed shipped from Mainland China~ 买了羽绒服，挺轻的，size问了客服，165 120 穿了M还是觉得有点点大没什么大碍就留着啦！看了物流情况真的是从国内寄过来的哦～
: I bought a loose wool sweater, it was advertised as wool, but it's really itchy. 买的宽松羊毛套头衫，说是羊毛，扎的要死
: The wool from other brands I've bought also feels quite itchy. I usually wear a t-shirt underneath. Cashmere doesn't feel like this. I saw someone below suggest directly emailing customer service for returns or exchanges. 我买的别的牌子的羊毛的感觉都挺扎的，一般里面再穿个短袖，羊绒的就不会，我看楼下直接找客服发邮件问退换的
: Thank you for trusting Peacebird. We sincerely apologize for the discomfort during trial. Our客服 has contacted you with after-sales solutions. This sweater uses 100% premium Australian Merino wool for exceptional softness, featuring seamless stitching for comfort and quality. We acknowledge some may experience wool allergies due to individual differences. All Peacebird products undergo strict quality control. Attached is the质检报告 for reference. 🌹❤️ 感谢您对太平鸟品牌的信任，对于您在试穿后感到体感不适，我们深感抱歉。客服已与您联系，并提供了合理的售后方案。您选购的这款毛衣精选来自澳洲的100%美丽诺软糯羊毛，触感细腻顺滑，采用无缝一体裁剪工艺，既注重舒适性，又体现高品质。但我们也了解到，部分客户可能因个体差异可能会对羊毛产生过敏反应，对此深表歉意。太平鸟品牌的所有产品均通过严格的质量检测，请您放心选购，期待能继续为您带来满意的穿着体验。随附该款产品的质检报告供您参考。🌹❤️
: I need to return or exchange it. 我需要退换货。
: The product page includes return instructions - just email some details to merchant support at support@peacebird.com 上面有写退货贴士 把一些信息发邮件support@peacebird.com给商家客服
: Is this shipped from Mainland China? 这是从国内寄过来的？
: The website isn't very user-friendly, it's not smooth, and it takes a long time to load, with photos not appearing. 网站不太好用，不丝滑，打开等好久也不出照片
: Is it a problem with the internet? The website loads really fast on my end. 是不是网的问题，我开网站显示的就很快哎
: Dear, so sorry for the inconvenience 😥. During Black Friday, there’s a high volume of visitors, which might cause the website to load more slowly. We’ve already reported this to our technical team and hope to bring you a better shopping experience soon 🥰❤️ 亲亲，很抱歉给您带来不好的体验😥黑五活动期间客流量比较大可能也会造成网站加载较慢哦。我们已经向技术人员反馈这一情况，期待给您带来更好的购物体验🥰❤️
: Why didn't I receive a tracking number and an email after placing the order? 怎么下单后没有收到tracking number 和email 邮箱
: Check your spam folder? 垃圾邮件呢
: Dear, your order might not have been shipped yet. Due to the high volume of orders at the moment, shipping may take a little longer. We’ll do our best to send your order out as soon as possible during the workdays 🌹 亲，可能是还没发货哦，目前订单量较大会导致发货时间会慢一点。我们争取在工作日尽快给您发货🌹
: I really like the buttons on the toggle button wool coat, they're very stylish. 牛角扣羊毛大衣好喜欢那个扣子 很洋气
: How do I return this? Can I return it for free? 这个怎么退货呀，可以免费退货吗
回复 @匿名用户 : Dear, did you encounter any issue with your order? If it’s a size issue, we can offer free exchanges. For other questions, feel free to email our customer service at support@peacebird.com 🌹 亲，请问您的订单是遇到什么问题了吗？如果是尺码不合适的话我们可以提供免费的换货服务哦，有更多问题可以给客服邮箱发送邮件support@peacebird.com🌹
回复 @PEACEBIRD官方客服 : Sent return request to support@peacebird.com two days ago but still no reply. 发了退货邮件给support@peacebird.com已经两天了，还没收到任何回复。
: Just asking, is it more cost-effective to buy these from Taobao and then ship them out?![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
不懂就问，这些从淘宝买再邮出来是不是更划算![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
: Yes, if you buy it during a live stream, it's shipped by sea and is about $10 cheaper than the same model. [doghead] 是的，如果在直播间买，走海运，同款相比 便宜大概10美金![[狗头]](/assets/emoji/comment-emoji/dm_goutou@2x.png?v=1)
回复 @匿名用户 : Thanks! It should also be a bit faster![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
谢谢哈，应该也更快一点![[偷笑]](/assets/emoji/comment-emoji/dm_touxiao@2x.png?v=1)
: The coat looks good. 大衣好看
: Zhang Jingyi's blue down jacket is very comfortable to wear, it's reversible, and the bright colors for autumn/winter are super cool. 张婧仪的蓝色羽绒很好穿，正反两面穿 秋冬亮色超酷