如图， 在2022年购买了他家洗衣液等产品都晓得他家去年年底recall了， 11月份我在官网上买了他家的产品，12月的时候我收到了他家通知邮件发现产品出了问题提醒之后在12月底等收到了邮件要求我拍照发给他们，然后前几天收到2023年一月份我看到的邮件，说他们有指定的产品编号才能recall拿到refund。
以上截图给大家看看，你参考一下自己手里的产品是否包括在recall范围内。 如果没有包含在内的话应该不用担心了，可以放心使用产品。
细节大概如下：
To start, please check if it the lot code begins with a letter F, H or T. Products with the following lot codes are included in the recall: 划重点来了！
• Products with lot codes that begin with the letter F and the last four digits are numbered 9354 or less
• Products with lot codes that begin with the letter H and the last four digits are numbered 2262 or less
• Products with lot codes that begin with the letter T and the last four digits are numbered 5264 or less
If your product does not start with a letter it is not included in the voluntary recall.
If you have an affected product, you should immediately stop using it. We apologize for this situation, and we appreciate your patience and understanding.
要申请退款的重点来了：
For a reimbursement, you can visit www.TheLaundressRecall.com. Click ‘Get Started’ on the homepage to enter your product information.
Once you have submitted your reimbursement request, make sure the bottle is closed and dispose of it in household trash. Do not empty the product prior to disposal.
In the US or Canada, you can expect your refund, in the form of a check, in about 8-10 weeks. This may vary elsewhere.
